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    Slow/Not working internet and email

    This is a discussion on Slow/Not working internet and email within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi I have started to get a problem with my Sky Broadband over the last two days. My connection is ...

    1. #1
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      Slow/Not working internet and email

      Hi

      I have started to get a problem with my Sky Broadband over the last two days.

      My connection is really slow/not working on some websites... google will not load at all, nor my emails download

      However other sites Lloyds Bank, Egg all seem the normal fast speed

      I spent well over an hour on the phone to sky yesterday using two computers to prove the problem was either on nirther or both computers, demolished most of my house as I moved their router to the master socket.

      I also completely scanned my computer for viruses and trojans and things to no avail

      still same service. I had no problems at all until Tuesday when this all started

      what could this be? Sky seem about a willing to help as a housebrick

      Cheers

      Matthew


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      Isitme is online now Sky User Moderator
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      Re: Slow/Not working internet and email

      The fact that some sites load OK probably means it is a fault with your PCs. Have you received any updates for Windows? It could be that a bad update has broken your system. Try using TCPOptimiser to make sure your PC is set up properly.

      If this does not help, try using System Restore to go back to a point before the problem occurred.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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