Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    Terrible phone line after router installed..

    This is a discussion on Terrible phone line after router installed.. within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All Just following on from my earlier thread-I have now installed my router and am up and running on ...

    1. #1
      xpeterpx's Avatar
      xpeterpx is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Terrible phone line after router installed..

      Hi All
      Just following on from my earlier thread-I have now installed my router and am up and running on Broadband(ethernet) connection but I have a terribly noisy telephone line.
      I'm running a good quality cable from router to filter in the upstairs socket(As PC is upstairs)

      Any advice on what could be the problem?
      I was thinking that the cable maybe too long..?(slightly more than 10 ft in all)

      many thanks
      Peter


    2. Advertisement
    3. #2
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Terrible phone line after router installed..

      you need a filter plugged into all socket that are being used (sky supply 3)

    4. #3
      xpeterpx's Avatar
      xpeterpx is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Terrible phone line after router installed..

      All sorted now!
      That'll teach me for not using my filters!
      Many thanks for the advice


      Pete

    5. #4
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Terrible phone line after router installed..

      no probs

      Hows your new broadband going ?

    6. #5
      xpeterpx's Avatar
      xpeterpx is offline Sky User Member
      Exchange:
      Broadband ISP: Mid
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      36
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Terrible phone line after router installed..

      Well was on there for hours last night and no problems to report.Easy setup and smooth apart from the ongoing problem with the Email system but lets hope that gets sorted quickly...


      I haven't installed the McAfee AV as I understand this may slow the service down,but all ok so far!

      Pete

    7. #6
      armitasp's Avatar
      armitasp is offline Sky User Member
      Exchange: Loughborough
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Feb 2007
      Posts
      163
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Terrible phone line after router installed..

      I had a similar problem. Very noisey phone line when the router was on (it didn't affect the broadband connection though). I called BT once and they couldn't find anything wrong. Anyway, one day my phone died (the dect base station and not the line) so I went out and bought a new phone and magic, problem solved no longer any noise when the broadband is on. Must have just been a dodgy phone.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION