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    New sky bb user

    This is a discussion on New sky bb user within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi im new to sky bb first day today I want to know about my speed my router conects at ...

    1. #1
      tridens's Avatar
      tridens is offline Sky User Member
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      Question New sky bb user

      Hi im new to sky bb first day today
      I want to know about my speed my router conects at
      DownStream Connection Speed 5216 kbps
      UpStream Connection Speed 448 kbps

      when i do aspeed ckeck i only get
      Date 02/11/07 16:01:16
      Speed Down 2753.97 Kbps ( 2.7 Mbps )
      Speed Up 377.79 Kbps ( 0.4 Mbps )

      is this normal speed i should expect
      thanks


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    3. #2
      richone54's Avatar
      richone54 is offline Sky User Member
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      Re: New sky bb user

      up speed is about right
      down speed is a bit pants could be down to the speed tester site have you tried any others ?

    4. #3
      machasm's Avatar
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      Re: New sky bb user

      Have you recently synced at a lower rate than 3968kbps?
      If so then your IP profile would have been set to 3mbs.
      This would then explain your figures at the speedtest site.
      Try here.
      This will also tell you what your IP profile is set to.
      You will need to know your ADSL login though.
      Mac.

    5. #4
      tridens's Avatar
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      Re: New sky bb user

      Hi
      I done the test this is what i got

      Test1 comprises of Best Effort Test: -provides background information.
      IP profile for your line is - 4000 kbps
      DSL connection rate: 448 kbps(UP-STREAM) 4544 kbps(DOWN-STREAM)
      Actual IP throughput achieved during the test was - 3743 kbps


      dose that mean my best speed will be 3.7kbs

    6. #5
      machasm's Avatar
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      Re: New sky bb user

      Your line is pretty much performing spot on.
      It means that you are downloading at 3.7Mbps per sec.
      Which is prety much flat out for your profile.
      Since you have synced at 4544 kbps. Your IP profile has been set to 4000 kbps.
      In fact if you sync any lower than 4544 you will drop down to the next IP profile which is 3500 kbps.
      Mac.

    7. #6
      tridens's Avatar
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      Re: New sky bb user

      Thanks Mac for your help

    8. #7
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      Re: New sky bb user

      You are on the equivalent of BT's ADSLMax, this, unlike Sky LLU, has a training period of up to about 10 days. Although most lines train in about 3 days, your final profile will not be set until the full period is up. You should plug your router into the test socket, behind the Master socket face plate, to ensure your profile is set as high as your line will allow. Do not mess about using utilities such as Mognuts during this training period as you may do more harm than good. All that is necessary is that you hard boot your router at least once a day, to allow it to resync with the exchange.

      I still fail to understand why Sky do not advise their Connect customers about 'line training', maybe they don't know, or don't care.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
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      Re: New sky bb user

      Quote Originally Posted by Isitme View Post

      I still fail to understand why Sky do not advise their Connect customers about 'line training', maybe they don't know, or don't care.
      Probably a bit of both mate, relations between bt and sky arn't great so maybe bt have kept it to themselves ?


     

     

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