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    Upgrading Package Base to Mid..?

    This is a discussion on Upgrading Package Base to Mid..? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi. I've been happily on the Sky Base product for about five months. However I find that on some days ...

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      Nebiroth's Avatar
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      Upgrading Package Base to Mid..?

      Hi. I've been happily on the Sky Base product for about five months. However I find that on some days I am close to my useage limits (I use Netmeter and allow about 50-60Mb every day).

      I am beginning to find this a little restrictive - and not only that but I am thinking of joining World of Warcraft. I don't think that Wow is aheavy bandwidth eater, but if it's anything like EverQuest was when I played that I'll be putting in a lot of hours

      So - can I upgrade from Base to Mid within the 12-month contract? And will it cause any disruption (ie will Sky have to do anything at the exchange aside from adjusting my account so that I have higher speeds and more useage allowance?)

      I am extremely happy with Sky BB at the moment so don;t want to do anything that is likely to change what is at present a very stable service.

      In other words I don;t want anyone to be poking about at the exchange hardware bits

      Any advice gratefuly received, particularly from anyone who has done this.


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      Re: Upgrading Package Base to Mid..?

      i dont see any problem in doing this its possible and the contract thing well they might require a new 12 month contract, but technically as its an upgrade you will be paying more so they are less likely to refuse than if you were going the other way.

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      Re: Upgrading Package Base to Mid..?

      A Trial is running accorss some departments to encourage customers to take Mid or Max as opposed to Base. The offer will be used as a "closure", to customers who otherwise would take Base. The offer gives the customer a month free and Mid or max with the opportunity to downgrade within the first month of activation if they decide after the trial that they would rather have base.

      Thats an official memo sent out today, so i would guess they are looking to get as many upgrades as possible.

     

     

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