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This is a discussion on Sky Problems within the Sky Broadband help forums, part of the Sky Broadband help and support category; The nature of a message board is that people tend to complain more than praise a subject & this one ...
- 14-09-06, 08:29 PM #1
The nature of a message board is that people tend to complain more than praise a subject & this one is no different.
Ive had my connection for 5 days now, plenty of little faults & a few calls to sky, a couple of which had me holding on for a minutes. But other than delivery of hardware faults I do feel a fair bit of the criticism is unwarranted. Its a new service, only currenty available to a few, so maybe the time to judge is after a few months rather than a couple of weeks.
Maybe the product was rushed out or of course maybe there are lots of satisfied customers who dont post because they have no grievances, but without trying to sound too condescending perhaps a few of us need to chill a bit & give it a chance.
Believe me I will be the first to lose it if after a few months these minor problems arent resolved as previously I had no issues at all with my previous ISP.
£10 a month, or even free is worth a little patience I think & Sky certainly cant afford to balls it up.
- 14-09-06, 08:43 PM #2
I have to agree with your sentiments totally.
Then thats the nature of the beast and is more or less the same on most forums the happy and contented tend to be fairly quite and the people who have had problems be they large or small do tend to be the most vocal.
So heres hoping that as SkyBB gets to grips with the currant set of problems they are having that more and more people will join the ranks of the happy peopleRay
Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
If you would like to know the straight line distance to your exchange then
Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here