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    Sky email

    This is a discussion on Sky email within the Sky Broadband help forums, part of the Sky Broadband help and support category; I've been on Sky Broadband for almost two months now and I still can't use Sky email on Outlook or ...

    1. #1
      MoCo's Avatar
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      Exclamation Sky email

      I've been on Sky Broadband for almost two months now and I still can't use Sky email on Outlook or make any changes or add new addresses.

      Sure enough I can log into webmail (via tools) and send or read emails from the 'master' account (me!) but if I click on 'mail settings' once the sreen displays with all the option tabs (pop, forwarding etc) if I click on any of these tabs (to create a new address for instance) or try to make any changes (like language, vacation reply etc) NOTHING HAPPENS! The screen stays the same just as if I have not clicked on any of the tabs or the 'make changes' button.

      I have enabled both cookies and pop ups for both Sky and Google (who operate Sky email but it makes no difference.

      Obviously I have being toing and froing with Sky Broadband Help Team but without success who seem to have conceeded defeat.

      Any suggesteions will be warmly received
      No signature as no humour allowed by moderators!


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Sky email

      there's nothing any of tech support can do bar pass it to the email team (who i assume aren't public facing) but if you can get into the site and use the email thats as far as support goes from Sky - so long as you can send/receive email via the portal then in Sky's eyes you have service...
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    4. #3
      Alan b's Avatar
      Alan b is offline Sky User Member
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      Re: Sky email

      Quote Originally Posted by MoCo View Post
      Any suggesteions will be warmly received
      Have you checked out the Email forum on here ?

     

     

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