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    BB Max cancelled by Sky

    This is a discussion on BB Max cancelled by Sky within the Sky Broadband help forums, part of the Sky Broadband help and support category; Murdoch office apologised and confirmed that money paid for equip + installation had been refunded to my account. They also ...

    1. #21
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      Re: BB Max cancelled by Sky

      Murdoch office apologised and confirmed that money paid for equip + installation had been refunded to my account. They also told me they had cancelled sky talk but I should go and find a new phone provider.

      Er hello! Which part of "My neighbour paid it so refund him" do they not understand!
      i do not want to state the obvious, but why did you just not give your neighbour the money ??


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    3. #22
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      Re: BB Max cancelled by Sky

      Quote Originally Posted by richone54 View Post
      i do not want to state the obvious, but why did you just not give your neighbour the money ??

      Why should I put myself out of pocket due to them?

    4. #23
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      Re: BB Max cancelled by Sky

      Quote Originally Posted by Isitme View Post
      It is unfortunate, but a little research could have avoided the whole fiasco. Your neighbour could have had Sky without a phone line by paying a 25 surcharge. As a new customer he would have been entitled to 50 of vouchers, which would have offset the 25 charge. As introducer, you would also have been given 50 of vouchers.
      He wanted sky+, which is not available WITHOUT a telephone line according to Sky.

    5. #24
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      Re: BB Max cancelled by Sky

      Quote Originally Posted by time2upgrade View Post
      Why should I put myself out of pocket due to them?
      sorry from reading your post i thought sky had credited your account with the money

    6. #25
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      Re: BB Max cancelled by Sky

      Quote Originally Posted by richone54 View Post
      sorry from reading your post i thought sky had credited your account with the money

      Yes. they credited my sky account. they haven't credited my bank account.

    7. #26
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      Re: BB Max cancelled by Sky

      My Neighbour was refunded in full back to his card.

     

     
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