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This is a discussion on Question within the Sky Broadband help forums, part of the Sky Broadband help and support category; I've had SkyBB for exactly a week and it has been very good (I can now download much faster than ...
- 14-09-06, 04:08 PM #1
I've had SkyBB for exactly a week and it has been very good (I can now download much faster than before ) but there's a constant problem, sometimes when I'm using the internet it suddently stops or the speeds decrease to the point where it seems that I'm dial-up. What I've been doing with the advice from one of the assistants at Sky is to unplug the telephone cable from the router and from the filter and wait for a while until it reconnects. What I'm asking is there a way to find a solution to the sudden disconnection or drop of speed apart from the described above?
- 14-09-06, 04:10 PM #2
re: What I'm asking is there a way to find a solution to the sudden disconnection or drop of speed apart from the described above?
I'm afraid not - your router needs ro reboot to lower the sync speed
- 14-09-06, 05:07 PM #3Site FounderExchange: Gravesend, NDGRABroadband ISP: Virgin XXL 200Router: Non Sky RouterSky TV: Yes
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if you are getting constant disconections then you need to phone tech support to adjust your line Disconnects"To help would be a great adventure"
- 14-09-06, 05:39 PM #4
i did - and i'm being sent a new router as the solution. also constant disconnects may have nothing to do with your line as in my case