Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    no internet but msn works!!

    This is a discussion on no internet but msn works!! within the Sky Broadband help forums, part of the Sky Broadband help and support category; I can't access the www but i can access msn on my laptop , my son also has a laptop ...

    1. #1
      slas's Avatar
      slas is offline Sky User Member
      Exchange: bt
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Aug 2007
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      no internet but msn works!!

      I can't access the www but i can access msn on my laptop , my son also has a laptop we both use the same sky router and connect wireless
      but yesterday evening my internet stopped working and i have tried to reboot router and still no internet, why should i have msn working fine but no internet and the other laptop working totally fine?
      please help!


    2. Advertisement
    3. #2
      dholdi's Avatar
      dholdi is offline Sky User Beta tester
      Exchange: LCRIB
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR101
      Sky TV: Sky+ HD
      Join Date
      Oct 2006
      Location
      Preston
      Posts
      5,295
      Thanks
      34
      Thanked 47 Times in 45 Posts

      Re: no internet but msn works!!

      assuming you are using internet explorer, if so it sounds like its settings may be corrupted for some reason. if you are running xp then try a system restore to a checkpoint prior to the start of the problem


    4. #3
      James67's Avatar
      James67 is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Freesat
      Join Date
      Sep 2007
      Posts
      1,789
      Thanks
      0
      Thanked 2 Times in 2 Posts
      Blog Entries
      3

      Re: no internet but msn works!!

      Sounds like a DNS issue. DNS is the service which translates site names like www.google.com into the numerical addresses that the Internet actually uses.

      The way to test that hypothesis is to try using an numerical address in your browser. Try http://64.233.183.99/ and see if that gets you to Google. If it does, then the problem is definitely related to DNS. If that doesn't work either, well, I'll have to have another think about itů

    5. #4
      slas's Avatar
      slas is offline Sky User Member
      Exchange: bt
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Aug 2007
      Posts
      4
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: no internet but msn works!!

      Thanks for all your help, it was a windows security update that caused the fault i have uninstalled it at now internet works fine.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION