Adding the rest of my usernames

[asticat]

I have tried repeatedly to add at least one other username to my account but I am not having much luck. i have also tried using Microsoft outlook, I have entered the POP and SMPT details as per the sky e-mail instructions but still nothing. Can anyone help.

[dtr44]

try this for the old sky account outlook Sky Email setup and settings
or if its the new google email skyaccount try this
New Sky Email SMTP and POP Settings (powered by Google)
the additional user account have never worked for me

[James67]

Have you remembered to enable POP access for these accounts?

Go to the Inbox on the web mail interface for each of the account and click on the Mail Settings link which you'll see towards the top right-hand corner of the page. You'll see a Forwarding and Pop tab, where you can enable the account for POP access.

[asticat]

Done all that, still doesn't work.

[Alan b]

Have you actually set the other person up an account on Sky.com and then joining them to your original account. Whatever username you use for them becomes their email address.

[asticat]

Originally Posted by dtr43

try this for the old sky account outlook Sky Email setup and settings
or if its the new google email skyaccount try this
New Sky Email SMTP and POP Settings (powered by Google)
the additional user account have never worked for me

I did that, I think the trouble may be that I have Windows Vista.

[James67]

I set my extra accounts up under Vista, and am able to access them from Windows Mail and Thunderbird under Vista, so I don't thing that's the problem.

Can you be a bit more specific about what's going wrong. Are you able to view the email inboxes of the extra users via the web interface? Is it just the POP and SMTP access that you're stumbling on?

[celmarg]

Originally Posted by asticat

I have tried repeatedly to add at least one other username to my account but I am not having much luck. i have also tried using Microsoft outlook, I have entered the POP and SMPT details as per the sky e-mail instructions but still nothing. Can anyone help.

Hi there, I am also having problems with mail, I have tried to use OUtlook Express I have followed instructions word for word in the Sky booklet but to no avail, all Sky say is that they do not support Outlook Express I have even tried Microsoft Outlook for mail but still get the same problem, it seems Sky are determined I only use Sky mail.

[rf9rider]

I tried setting mail up wuth outlook express and failed miserably.
I now use Mozilla Thunderbird.
Although i had to change a couple of settings listed in the "how to".
I kept getting error messages, saying sky doesn`t support authentication, so when setting up Thunderbird, under Server Settings, tick the SSL box, but DO NOT tick the "use secure authentication" box.
It works for me.

[asticat]

Hi again, I can't get the additional usernames verified and I have set Outlook up exactly as per instructions from Sky.