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    Stuck at 128 kbps!

    This is a discussion on Stuck at 128 kbps! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All, As the subject describes - I am stuck at 128 kbps on both downstream/upstream! I am using the ...

    1. #1
      Argh's Avatar
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      Stuck at 128 kbps!

      Hi All,
      As the subject describes - I am stuck at 128 kbps on both downstream/upstream!

      I am using the Sky supplied DG834GT with firmware V1.02.28.
      Stats from the modem are as follows:
      Connection Speed 128 kbps 128 kbps
      Line Attenuation 16.0 db 12.5 db
      Noise Margin 33.0 db 13.0 db

      Further information I have obtained using URL injection:
      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 128 Kbps, Downstream rate = 128 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 33.0 14.0
      Attn(dB): 16.0 12.5
      Pwr(dBm): 9.7 0.1
      Max(Kbps): 10432 1152
      Rate (Kbps): 128 128
      G.dmt framing
      K: 5(0) 5
      R: 16 16
      S: 8 16
      D: 16 4
      ADSL2 framing
      MSGc: 1 1
      B: 5 5
      M: 8 16
      T: 1 1
      R: 16 16
      S: 10.6666 18.6666
      L: 48 48
      D: 16 4
      Counters
      SF: 349632 349630
      SFErr: 0 0
      RS: 2971880 1485927
      RSCorr: 0 2
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 1794357 0
      Data Cells: 907275 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 0
      SES: 0 0
      UAS: 21 0
      Total time = 1 hours 39 min 31 sec
      SF = 349632
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 1 hours 39 min 31 sec
      SF = 349632
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 9 min 31 sec
      SF = 33581
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52990
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52871
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52990
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

      Now I have tried removing all other devices from the phone sockets, I have also tried moving the modem to another socket, both to no avail. I have not attempted to connect the DG834GT to the master/test socket just yet (don't actually know where it is).

      Can anyone see anything outrageously wrong? From my understanding, my line attenuation/noise margin are not bad at all.

      Any pointers would be appreciated.

      Thanks


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Stuck at 128 kbps!

      ur stuck from a previous fault - im assuming it didnt work when u called Sky as thats their test speed. u need to give tier 3 a buzz to get it removed...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Argh's Avatar
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      Re: Stuck at 128 kbps!

      thanks for that. talking to sky now - they say i need to find that master socket before they can remove the cap.

    5. #4
      IWasNotTheEnemy's Avatar
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      Re: Stuck at 128 kbps!

      yeah always best to have router in master before ever calling Sky - plus it'll be best to leave it there too if u want decent speeds. Extentions aren't that great imo...especially if u were on Max (ur line would be fine for 16MB with attenuation like that!!)
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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