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    is this right?

    This is a discussion on is this right? within the Sky Broadband help forums, part of the Sky Broadband help and support category; hi guys i called bt today and got a mac code then called up sky to plaice the order they ...

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      speedfreak's Avatar
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      is this right?

      hi guys i called bt today and got a mac code then called up sky to plaice the order they would only let the main account holder plaice the order (the old dear) so she spoke to them and after it was sorted she said sky told her to get me to call bt and cancel my BB with them.

      but i was under the impression it would just migrate if they had the mac

      do i need to call bt???


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    3. #2
      NewsreadeR's Avatar
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      Re: is this right?

      No, you shouldn't need to ring BT.

      Once you are connected on Sky I would ring BT BB just to make sure that they understand you have left them, and that they no longer charge you for their product.




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    4. #3
      Isitme's Avatar
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      Re: is this right?

      they would only let the main account holder plaice the order
      No there is nothing fishy about it, they always do that.

      There is a chance that you may have problems in the future if you are unlucky enough to need Tech support. They will only deal with the registered user so your 'old dear' may have to make the calls or tell them that you have the authority to speak to them. One of the forum members is having trouble with a situation like this.

      TomD


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