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    How long until the Router Arrives?

    This is a discussion on How long until the Router Arrives? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi everyone, Ordered Sky Mid package yesterday, sky available in my area, how long until i recieve my router etc? ...

    1. #1
      SkinsLover's Avatar
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      How long until the Router Arrives?

      Hi everyone,
      Ordered Sky Mid package yesterday, sky available in my area, how long until i recieve my router etc?

      Alex


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    3. #2
      big bob's Avatar
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      Re: How long until the Router Arrives?

      Normally the router arrives 3-5 working days after you place the order however, some people have been reporting delays. It will arrive by Parcelforce.

      Activation is normally 10 working days provided there are no problems.

    4. #3
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      Re: How long until the Router Arrives?

      I ordered mid on 10/9, router arrived on 24/9 and activation was 25/9 although I had a jumper issue that was fixed 27/9
      Post Sky DLM and after some cowboy contracters and BT ruined my line quality (was 6mb pre DLM):

    5. #4
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      Re: How long until the Router Arrives?

      Okay then, its a bit varible then i take it, thanks for the advice though guys =]
      Alex

    6. #5
      x LAGER LOUT x's Avatar
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      Re: How long until the Router Arrives?

      I ordered online on 20/09, am still waiting for router and letter advising activation date.

    7. #6
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      Re: How long until the Router Arrives?

      lol, are you waiting for an engineer to come round and install it ?

    8. #7
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      Re: How long until the Router Arrives?

      Quote Originally Posted by SkinsLover View Post
      lol, are you waiting for an engineer to come round and install it ?
      My router got here in plenty of time but still not got a letter with activation date on, that was about 6-8 weeks ago i think. Didn't stop me obviously, but still, if i didn't know better i could have been waiting on that letter with an intenet connection that was working but me not knowing.

      KJ.

    9. #8
      x LAGER LOUT x's Avatar
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      Re: How long until the Router Arrives?

      Quote Originally Posted by SkinsLover View Post
      lol, are you waiting for an engineer to come round and install it ?
      Nope, I'll happily install it myself when it finally gets here!

    10. #9
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      Re: How long until the Router Arrives?

      Wahey, a letter of conformation arrived today, 4 days after the telephone call, no router yet - appreantly they are ' aiming ' for 10-15 days activation.
      LOL

    11. #10
      x LAGER LOUT x's Avatar
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      Re: How long until the Router Arrives?

      It might be worth giving the provisioning team a ring, I did last night and found out my order had been rejected by BT due to some error. Put the order in again last night, rang them back at lunchtime today and was given my activation date over the phone as 15 Oct. 08705 515515 option 1, option 1, option 3 I think, its the one to check order progress.
      Hope this helps you mate.

     

     
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