Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Downstream speed dropped from 15323 to 7322 ????

    This is a discussion on Downstream speed dropped from 15323 to 7322 ???? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, I have been with Sky broadband for several months now and have had no real problems and very ...

    1. #1
      Goodgreef's Avatar
      Goodgreef is offline Sky User Member
      Exchange: 01539
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Sep 2007
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Downstream speed dropped from 15323 to 7322 ????

      Hi all,

      I have been with Sky broadband for several months now and have had no real problems and very high speeds (happy customer really), but now all of a sudden my speed seems to have dropped so I checked the router Configuration and my Downstream speed has been cut from 15323 Kbps to 7322 Kbps.
      I am on the MAX package and I usually have great speedtests of around 10 -12 mbps but now I am only getting approximately 7..... does anyone have any ideas ???

      I have included my stats as this will probably help you to help me !!!

      Thanks

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 7322 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.2 12.5
      Attn(dB): 30.5 16.9
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 7460 864
      Rate (Kbps): 7322 764
      G.dmt framing
      K: 28(0) 24
      R: 10 16
      S: 8 8
      D: 64 8
      ADSL2 framing
      MSGc: 60 68
      B: 27 23
      M: 8 8
      T: 8 1
      R: 10 16
      S: 0.9744 7.7037
      L: 1921 216
      D: 64 8
      Counters
      SF: 225462 225460
      SFErr: 0 1
      RS: 14880560 1916410
      RSCorr: 148 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 62606206 6518513
      Data Cells: 1405528 176271
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 1
      SES: 0 0
      UAS: 14 16
      Total time = 1 hours 44 sec
      SF = 225462
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 1 hours 44 sec
      SF = 225462
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 44 sec
      SF = 2798
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 55961
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 55962
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 55962
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 54779
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0


    2. Advertisement
    3. #2
      James67's Avatar
      James67 is offline Sky User Member
      Exchange:
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Freesat
      Join Date
      Sep 2007
      Posts
      1,789
      Thanks
      0
      Thanked 2 Times in 2 Posts
      Blog Entries
      3

      Re: Downstream speed dropped from 15323 to 7322 ????

      It looks like something nasty's happened to your phone line, because the noise margin is suggesting that 7000-odd kbit/sec is all your line is capable of, as opposed to Sky having artificially 'capped' your speed.

      Have you done anything to the phone wiring in the house? Added a new extension? I'm guessing not, because you'd have already latched on to that being the cause of the problem, but I thought I'd ask anyway.

    4. #3
      Goodgreef's Avatar
      Goodgreef is offline Sky User Member
      Exchange: 01539
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Sep 2007
      Posts
      2
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Downstream speed dropped from 15323 to 7322 ????

      In reply to your message,

      No I havent touched anything to do with the phone line, I am gonna try a new filter on my modem (its the only phone connection in the house !) and hope that the problem goes ......

      Thanks for the quick response, I shall let you know how get on.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION