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    My Rate(Max) is less than my sync?

    This is a discussion on My Rate(Max) is less than my sync? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi all, I'm at work now so I can't remember the exact figures but I sync at the maximum (down) ...

    1. #1
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      My Rate(Max) is less than my sync?

      Hi all,
      I'm at work now so I can't remember the exact figures but I sync at the maximum (down) of 16380. My rate (max) used to be a bit above this at about 16900 but for about 2 days it's down to about 16280. Still syncing at the 16380 however! What does this mean and is it a problem?
      Many thanks if anyone has any ideas,
      Graham
      PS Attn (down) is 26 and my SNR varies from about 6.6 to 8 (down). Don't get many errors, usually about 100 CRC's a day but I do get, maybe, 20 LOS in the same period. I've just received faceplate and ADSL extension from ADSLNation so maybe this will help?? Should I worry about the LOS being highish?


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      Re: My Rate(Max) is less than my sync?

      Well, the max rate value is just an estimate that the Netgear software is making on the basis of your stats - I wouldn't be too alarmed if it ends up being a little bit lower than your actual signal rate.

      With your SNR margin dipping below 7, a few losses of sync (LOS) is inevitable, but 20 isn't a horrendous number really. The filtered faceplate should improve things and will probably be enough to keep your head above water throughout the day.

      If you were to say anything to Sky, you probably would be capped at 15323 kbit/sec. That seems to be their standard maximum rate, and you getting set at 16380 kbit/sec is probably an unintended error on the part of the engineer who set up your connection.

      I wonder what your full stats are like. You never know, they might have accidently put you on fastpath as well, in which case you'll also be benefiting from lower ping times.

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      Re: My Rate(Max) is less than my sync?

      Many thanks James67,
      Great reply for me! Actually, at lunchtime I looked under ADSL2 and found 128 and 8. This was under the letter D. From what I think you wrote to help someone else this means I'm interleaved 128 (down) and 8 (up), which is probably no bad thing for me! Anyway this weekend I'll fit the faceplate, etc and hope that helps.
      Thanks again ++
      Regards,
      Graham

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      Re: My Rate(Max) is less than my sync?

      Sky don 'cap' you at 15323, the line is configured to 16384 but once its syncs it shows as 15323, if delays are lowered to 16 it'll show as 16380....
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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