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    Using non sky router

    This is a discussion on Using non sky router within the Sky Broadband help forums, part of the Sky Broadband help and support category; My line was migrated to sky yesterday, but no internet light on sky router, however there is on my old ...

    1. #1
      pmoule's Avatar
      pmoule is offline Sky User Member
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      Using non sky router

      My line was migrated to sky yesterday, but no internet light on sky router, however there is on my old router. Called sky they have done a line check and confirmed my sky router is faulty and will send a new one which I was told will take 5 days.

      Is there anyway of getting the usernames and password off the sky router and using them on the old router so that I can get online?


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    3. #2
      Koala5's Avatar
      Koala5 is offline Sky User Member
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      Re: Using non sky router

      Connect your computer to the faulty router with the etherent cable and type 192.168.0.1 into internet explorer to see if you can get to the router menu?
      if you can then try running this Sky Netgear DG834GT utility version 0.4 and press the "get username and password" button. If you get a blank page then backpage to the first screen and then press download cfg file then open it with wordpad.

      The login for the router menu is admin with a password of Sky.

    4. #3
      pmoule's Avatar
      pmoule is offline Sky User Member
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      Re: Using non sky router

      Thanks will try this evening. I am able to access the router menu as I tried last night. As well as a username and password my old router is asking for a third bit of information, something like 'System Authentication Password', any ideas what this is?

     

     

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