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    Should I go Sky?

    This is a discussion on Should I go Sky? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Ok I was thinking of moving to sky from my current provider tiscali. I would like to go for the ...

    1. #1
      click07's Avatar
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      Should I go Sky?

      Ok I was thinking of moving to sky from my current provider tiscali. I would like to go for the max package, so i need some pros's and con's of sky broadband, i am gamer i play all sorts of pc games , i also have a 360 and xbox live and basically surfing the net etc. We have 3 other computers in the house 2 wireless and the other one wired not including my pc which makes it 4 i spouse. I also hear that some websites won't work on sky broadband why is that and are they any mager ones.


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    3. #2
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      Re: Should I go Sky?

      unless ur current phone line would take it i wouldnt suggest Sky as gaming is properly supported...
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      Re: Should I go Sky?

      What you will get depends on your phone line, if it is short and in good nick, you will get a good fast service
      If it is long and has problems you will be a regular visitor to this forum. Have a look through the forum and you will get a better idea.
      If you are a keen online gamer, then you will get some idea on the Gaming Forum

      Whether you join or not is really up to you, you may find you are much better off or you may regret it for 12 months.

      TomD


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      Re: Should I go Sky?

      Anyone who is migrating from another broadband provider and who would find going without broadband access for about a week difficult, should cross Sky Broadband off their list of potential providers straightaway. As far as I can tell from the many, many calls I've made to Sky over the last few days, they are still not sending routers out until after your line's been switched over to Sky.

      You cannot connect with any router other than the one Sky sends you because the connection username and password are hard-coded into the router and no-one at Sky is able to tell you what they are. And once your line's been moved over to Sky, you won't be able to connect to your old provider, even if you haven't cancelled your account with them yet. Sky's inefficient dispatch processes means that it takes 3 to 5 days to deliver a router, so that's how long you'd be without broadband. And that's assuming Sky don't mess up your router dispatch like they did with mine.

      Seriously I'd give it a month or so and see if this situation has improved before even considering Sky.

    6. #5
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      Re: Should I go Sky?

      Quote Originally Posted by James67 View Post
      Anyone who is migrating from another broadband provider and who would find going without broadband access for about a week difficult, should cross Sky Broadband off their list of potential providers straightaway. As far as I can tell from the many, many calls I've made to Sky over the last few days, they are still not sending routers out until after your line's been switched over to Sky.

      You cannot connect with any router other than the one Sky sends you because the connection username and password are hard-coded into the router and no-one at Sky is able to tell you what they are. And once your line's been moved over to Sky, you won't be able to connect to your old provider, even if you haven't cancelled your account with them yet. Sky's inefficient dispatch processes means that it takes 3 to 5 days to deliver a router, so that's how long you'd be without broadband. And that's assuming Sky don't mess up your router dispatch like they did with mine.

      Seriously I'd give it a month or so and see if this situation has improved before even considering Sky.

      Just to add...I joined Sky Broadband on a new connection (not a migration) and my line was activated last week (12th I believe) and I still haven't received my router yet either!

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      Re: Should I go Sky?

      On the other hand, just to point out that it isn't bad for everyone...

      I received my router a few days *before* my scheduled migration date, which actually took place when they said it would, & I had minimal downtime.


      EDIT:

      Ah, OK... seems they're having delays at the moment...

      Where's my router?

      Where's my router?

      Seems rather stupid to not despatch routers until the activation date. Hopefully won't be a continuing thing!
      Last edited by Tezcatlipoca; 18-09-07 at 11:49 PM.

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      Re: Should I go Sky?

      Quote Originally Posted by Tezcatlipoca View Post
      On the other hand, just to point out that it isn't bad for everyone...

      I received my router a few days *before* my scheduled migration date, which actually took place when they said it would, & I had minimal downtime.


      EDIT:

      Ah, OK... seems they're having delays at the moment...

      Where's my router?

      Where's my router?

      Seems rather stupid to not despatch routers until the activation date. Hopefully won't be a continuing thing!
      Its fixed for new customers.

      Whats worse is that I know people who's activation is next week are recieving their routers (IE they've already been delivered) with a week to go...

     

     

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