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    How do I know I've been switched to ADSL2+?

    This is a discussion on How do I know I've been switched to ADSL2+? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I've been on the Sky connect pacakge since signing up to Sky Broadband. My latest bill is now showing I'm ...

    1. #1
      AndyK's Avatar
      AndyK is offline Sky User Member
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      How do I know I've been switched to ADSL2+?

      I've been on the Sky connect pacakge since signing up to Sky Broadband. My latest bill is now showing I'm now on the Sky Mid pacakge and checked my exchange and notice it has recently been unbundled. Despite this my speed reamins uneffected at arounf 5.5 Mbps. Is there any way to know for sure if I'm now on ADSL2+. Also if I'm on ADSL2+ should I expect to see a speed increase?


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: How do I know I've been switched to ADSL2+?

      You will not get ADSL2+ on Mid, you will be on G,DMT. This is the same speed as Connect so you may not see much of a speed improvement, but unlike Connect it is not throttled by BT. Post your detailed stats and you will get some help in getting the most you can from it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      jayhab's Avatar
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      Re: How do I know I've been switched to ADSL2+?

      You can try running a BT speedtest - which will fail if you've been transferred onto Sky's equipment.

    5. #4
      Isitme's Avatar
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      Re: How do I know I've been switched to ADSL2+?

      I forgot to add, have you rebooted your router, if you haven't try rebooting it.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
      AndyK's Avatar
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      Re: How do I know I've been switched to ADSL2+?

      Here's my stats. Looks like I'm still on G.DMT. Will try rebooting and see what happens. Based on these stats, it worthwhile pusuing ADSL+2?

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 7616 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 4.9 14.0
      Attn(dB): 15.5 17.0
      Pwr(dBm): 19.6 0.6
      Max(Kbps): 8224 1216
      Rate (Kbps): 7616 416
      G.dmt framing
      K: 239(0) 14
      R: 16 16
      S: 1 16
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 237 15
      M: 1 1
      T: 1 1
      R: 0 0
      S: 1.0000 1.0000
      L: 1904 128
      D: 1 1
      Counters
      SF: 180769431 180769429
      SFErr: 21231 0
      RS: 3702386742 231399161
      RSCorr: 111761703 5586
      RSUnCorr: 402896 0

      HEC: 21166 2
      OCD: 1 0
      LCD: 0 0
      Total Cells: 3659389304 0
      Data Cells: 7794828 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 11702 0
      SES: 1012 0
      UAS: 908 0
      Total time = 1 days 2 hours 1 min 48 sec
      SF = 181600493
      CRC = 22371
      LOS = 782
      LOF = 0
      ES = 11702
      Latest 1 day time = 2 hours 1 min 48 sec
      SF = 429913
      CRC = 187
      LOS = 3
      LOF = 0
      ES = 12
      Latest 15 minutes time = 1 min 48 sec
      SF = 6411
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5082263
      CRC = 368
      LOS = 14
      LOF = 0
      ES = 24
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 1
      LOS = 0
      LOF = 0
      ES = 1
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52931
      CRC = 177
      LOS = 1
      LOF = 0
      ES = 6
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52930
      CRC = 5
      LOS = 1
      LOF = 0
      ES = 2

    7. #6
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      Re: How do I know I've been switched to ADSL2+?

      Quote Originally Posted by AndyK View Post
      Based on these stats, it worthwhile pusuing ADSL+2?
      Absolutely not.

      Your router is reporting an attenuation of 15.5db which is a well known reporting bug so we don't know your exact attenuation but your router is only able to sync at 7616kbps with a noise margin of 4.9db. At this level your connection will be terrible and close to disconnection. I suggest you sort this out.

      Lastly, your stats show you are on Mid now (please change your Skyuser profile). You appear to have missed the point made earlier that Sky don't put Mid customers on ADSL2+ as there's no point.

    8. #7
      AndyK's Avatar
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      Re: How do I know I've been switched to ADSL2+?

      After reboot attenuation went up to 27, which is what I've seen in the past. Re the SNR, I know it's low, but now had Sky for about 6 months with no problem, other than an inital stuck IP profile. Never once had a disconection while online and there have been times the router has shown a connection duration of weeks, if not months. My IP profile is now 6 Mbps which is correct for the sync speed and I generally manage download speeds of 5 - 5.5Mbps, so despite the low SNR can't really complain about the connection.

      So now I know I won't be put on ADSL2+ on Sky Mid, is there any point with my stats upgrading Sky Max?

    9. #8
      IWasNotTheEnemy's Avatar
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      Re: How do I know I've been switched to ADSL2+?

      not unless ur SNR goes up in ur test socket - no....IF ur attenuation is 27 then id assume ur using some sort of extention
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #9
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      Re: How do I know I've been switched to ADSL2+?

      Now that you have sorted out the attenuation, it may be worthwhile running for 24 hours, then post your stats again. To get anything meaningful, you should do this from the Test socket and reboot or power cycle your router to get rid of any existing errors.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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