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    Line Errors

    This is a discussion on Line Errors within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi I have been reading through threads on this forum over the last few months and have noticed a lot ...

    1. #1
      bjs2007uk's Avatar
      bjs2007uk is offline Sky User Member
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      Line Errors

      Hi I have been reading through threads on this forum over the last few months and have noticed a lot of people use the term "errors on your line" when referring to peoples connection/speed problems. How can I find out if I have a lot of errors on my line?

      Thanks in advance


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    3. #2
      dholdi's Avatar
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      Re: Line Errors

      Use this
      Sky Netgear DG834GT utility version 0.4
      if you dont understand the results post them here and someone will help


    4. #3
      bjs2007uk's Avatar
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      Re: Line Errors

      Thanks for that. I have just clicked on the link. I presume its the detailed statistics one I need to click on? I have just tried doing this however it says when the message - "OPTION:usage..." appears you should navigate back to the original page, which I did then click the download button. When I click the download button it gives me the option to save or 'find' as its not a recognised file type. I have tried saving it then opening the file but an error message appears saying the file type is not recognised. What am I doing wrong?

      Thanks

    5. #4
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      Re: Line Errors

      press "get detailed "
      then you need to press back button
      then save as wordpad (works on mine)
      save to deskto then cut and pate

    6. #5
      bjs2007uk's Avatar
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      Re: Line Errors

      Hi thanks for that!!! Here are my status, can someone please shed some light on them as I dont really understand what they mean:


      P.S. Im on the Mid package and have a cap on my connection set at 7mb.



      ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 5792 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 12.8 14.0
      Attn(dB): 40.0 25.5
      Pwr(dBm): 19.8 0.6
      Max(Kbps): 6368 1120
      Rate (Kbps): 5792 416
      G.dmt framing
      K: 182(0) 14
      R: 16 16
      S: 1 16
      D: 32 2
      ADSL2 framing
      MSGc: 1 1
      B: 182 14
      M: 1 16
      T: 1 1
      R: 16 16
      S: 1.0874 17.0666
      L: 1464 120
      D: 32 2
      Counters
      SF: 7702730 7702728
      SFErr: 2257 88
      RS: 523785670 32736594
      RSCorr: 69679465 108
      RSUnCorr: 8381 0

      HEC: 1786 72
      OCD: 1 0
      LCD: 0 0
      Total Cells: 1788772494 0
      Data Cells: 6107639 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 685 0
      SES: 190 0
      UAS: 41 0
      Total time = 1 days 12 hours 23 min 26 sec
      SF = 7702730
      CRC = 2257
      LOS = 302
      LOF = 0
      ES = 685
      Latest 1 day time = 12 hours 23 min 26 sec
      SF = 2623879
      CRC = 1989
      LOS = 100
      LOF = 0
      ES = 433
      Latest 15 minutes time = 8 min 26 sec
      SF = 29818
      CRC = 4
      LOS = 2
      LOF = 0
      ES = 4
      Previous 15 minutes time = 15 min 0 sec
      SF = 52930
      CRC = 4
      LOS = 3
      LOF = 0
      ES = 5
      Previous 1 day time = 24 hours 0 sec
      SF = 5078851
      CRC = 268
      LOS = 202
      LOF = 0
      ES = 252
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 8
      LOS = 2
      LOF = 0
      ES = 5
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52931
      CRC = 11
      LOS = 1
      LOF = 0
      ES = 4
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52989
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

     

     

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