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    Very Slow Max, Woolwich

    This is a discussion on Very Slow Max, Woolwich within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi. I'm seeing really, really slow broadband in Woolwich. I'm on Max and downloads are less than 50k, speed goes ...

    1. #1
      Slowband's Avatar
      Slowband is offline Sky User Member
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      Very Slow Max, Woolwich

      Hi.

      I'm seeing really, really slow broadband in Woolwich. I'm on Max and downloads are less than 50k, speed goes up and down a lot.

      Also when I try gaming I'm seeing a lot of lag on and off, it's smooth for a few seconds then everything freezes.

      Is anyone else in the same boat here? I called support and they said they couldn't see anything wrong with my line at all. It's at full speed for max with plenty of SNR margin free.

      Thanks.


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    3. #2
      richone54's Avatar
      richone54 is offline Sky User Member
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      Re: Very Slow Max, Woolwich

      have you checked your router stats ? may be making line slow if lots of errors (not sure about the gaming bit)

    4. #3
      Slowband's Avatar
      Slowband is offline Sky User Member
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      Re: Very Slow Max, Woolwich

      It's nothing to do with my router or line, all of that is fine. Note I mentioned that I had plenty of SNR margin free.

      Apparently there is a fault in the exchange which is being fixed tonight.

     

     

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