SkyBB Max..Does this make sense?

[Paul10590]

can i ask what do you expect sky to do. THEY CANT DO ANYTHING, its your line which is at fault. It has gone to the limits it can, why are you moaning, you have a great speed!! Sky can't wave a magic wand and make your line faster when its already operating at its maximum specs!

[SkyLost1984]

It may seem like a good speed to you, but when i have been told by them catergorically that im not operating correctly, then im not gonna sit back and at least try and get more for my money. And considering I was getting bulldog for free cos of a **** up on their part before (all be it with a fairly low dl limit), now that im paying 10 quid a month, i expect at least the speed i was getting on bulldog, which im not.
im not saying that what i have is bad, but i want the best i can get and what i pay for, and i want it sorted quickly cos if i cant get anything faster then i may as well be paying 5 quid less.
If i was receiving line stats that indicated i couldnt do better, then i wouldnt complain, but seeing as they estimate i can get better, at least 3 meg better, then whats the harm in trying.
I came to this forum cos you all seemed really helpful, but posts like that dont help.

To everyone who has helped, thank you very much

[OhNoes]

Can you post your line stats?

[SatDish]

Mr unregistered please can you reigister so we can keep track of your posts as it will get confusing if another unregistered user posted here

[SkyLost1984]

OK all registered, sorry about that.
Right my stats:

Downstream:
Sync: 7640
Attenuation: 26dB
Noise Margin: 23dB

Up:
Sync: 768
Attenuation: 14dB
Noise Margin: 14dB

[OhNoes]

Your SNR is quite high which is most likely the reason you are syncing so slow. Other users here with an attenuation of 25+ are easily syncing at 15323kbps.

Repeatitive question time.

Have you tried the master, test and extension sockets, with and without filters?
What is your distance from the exchange?
Is your router firmware hacked, and have you tried manually changing the snr via telnet?

[SkyLost1984]

Thanks for the reply
I live about 1.17 k from the exchange
Ive tried all the sockets, with and without filters. I have the nte5 adsl faceplate on the master, plus have tried removing the bell wire.
I havent tried manually changing the snr as I wasnt aware you could get into telnet with standard sky firmware (not i havent replaced the fw)
Thanks

[hugsie]

It is odd to Sync so high on ADSL2+ usually the target SNR is below 10.

[SkyLost1984]

hold on..i just checked again, i must have read something wrong..
my downstram noise margin is 16.6 at the moment. Sorry!
Is noise margin exactly the same as SNR?