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    Only getting under 2mb on sky max

    This is a discussion on Only getting under 2mb on sky max within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by MrStabby Your SNR and ATT look fine, if you're getting actual download speeds that match your sync ...

    1. #21
      totalwar's Avatar
      totalwar is offline Sky User Member
      Exchange: Bermonsey
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky HD T1x2
      Join Date
      Sep 2007
      Location
      London
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      Re: Only getting under 2mb on sky max

      Quote Originally Posted by MrStabby View Post
      Your SNR and ATT look fine, if you're getting actual download speeds that match your sync speed (8Mb) then this is fine. What Sky need to do is stop looking at what BT *estimate/think* you should get, and set the line for what you CAN get. Sky need to remove your G-DMT/8Mb cap.

      Ya thanks on my second phone support for tier 3 first time they just said I needed a new sky router which was rubbish as they both proform the same.This time I will try get the G-DMT/8Mb cap removed and not get put off as I was getting 18mb dl speed with my old ISP.So I can't see no reason why I can't get the 16mb with sky.

      Stats after 24 hours.

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 8096 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 15.6 13.0
      Attn(dB): 27.0 19.5
      Pwr(dBm): 19.8 6.9
      Max(Kbps): 10944 1280
      Rate (Kbps): 8096 768
      G.dmt framing
      K: 254(0) 25
      R: 12 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 254 25
      M: 1 8
      T: 1 1
      R: 12 16
      S: 1.0470 8.6153
      L: 2040 208
      D: 64 8
      Counters
      SF: 4653819 4653817
      SFErr: 9 12
      RS: 632919490 39557444
      RSCorr: 607 106
      RSUnCorr: 220 0

      HEC: 8 12
      OCD: 0 0
      LCD: 0 0
      Total Cells: 1510649015 0
      Data Cells: 21244759 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 6 0
      SES: 0 0
      UAS: 27 0
      Total time = 21 hours 59 min 15 sec
      SF = 4653819
      CRC = 9
      LOS = 0
      LOF = 0
      ES = 6
      Latest 1 day time = 21 hours 59 min 15 sec
      SF = 4653819
      CRC = 9
      LOS = 0
      LOF = 0
      ES = 6
      Latest 15 minutes time = 14 min 15 sec
      SF = 50342
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52989
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Last edited by totalwar; 12-09-07 at 05:15 PM.


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    3. #22
      totalwar's Avatar
      totalwar is offline Sky User Member
      Exchange: Bermonsey
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky HD T1x2
      Join Date
      Sep 2007
      Location
      London
      Posts
      271
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      Thanked 2 Times in 2 Posts

      Re: Only getting under 2mb on sky max

      Ok at last it's sorted I had a crossed line on the port so there was two mac address connected to the same port.sky contacted BT and now all sorted.Getting full 16mb dl speed.

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 16380 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 9.4 12.5
      Attn(dB): 31.0 18.6
      Pwr(dBm): 921.6 12.4
      Max(Kbps): 16624 864
      Rate (Kbps): 16380 764
      G.dmt framing
      K: 245(0) 24
      R: 10 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 62 68
      B: 244 23
      M: 1 8
      T: 2 1
      R: 10 16
      S: 0.4776 7.7037
      L: 4271 216
      D: 64 8
      Counters
      SF: 235300 235298
      SFErr: 4 1
      RS: 32000818 2000033
      RSCorr: 1273 2
      RSUnCorr: 39 0

      HEC: 3 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 147630700 6853945
      Data Cells: 170741 45072
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 20 1
      SES: 10 0
      UAS: 699 16
      Total time = 10 hours 3 min 32 sec
      SF = 287387
      CRC = 196
      LOS = 11
      LOF = 0
      ES = 20
      Latest 1 day time = 10 hours 3 min 32 sec
      SF = 287387
      CRC = 196
      LOS = 11
      LOF = 0
      ES = 20
      Latest 15 minutes time = 3 min 32 sec
      SF = 13114
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 55408
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 55470
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 55408
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 55900
      CRC = 4
      LOS = 0
      LOF = 0
      ES = 3

      Last edited by totalwar; 14-09-07 at 12:04 PM.

     

     
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