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    Sky Broadband Broken? - Cant connect to some websites!

    This is a discussion on Sky Broadband Broken? - Cant connect to some websites! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by jdsimp1234 same here no problems with that site. It's back now, (finally) Originally Posted by NewsreadeR I ...

    1. #31
      Alan b's Avatar
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      Re: Sky Broadband Broken? - Cant connect to some websites!

      Quote Originally Posted by jdsimp1234 View Post
      same here no problems with that site.
      It's back now, (finally)

      Quote Originally Posted by NewsreadeR View Post
      I hope no one has been naughty and posted something they shouldn't have done... No mods could access
      We go rid of all the naughty stuff before you came back.

      Quote Originally Posted by Rammer View Post
      From Easynet Support Portal

      We are seeing some issues with routing affecting some customers on the DSL network. Engineers are investigating 07/09/2007 11:10:00 0d 4h 59m uk
      Do you have a link for this so I can book mark the site.

      When something like this hits it is always interesting to see that what sites some people can access other can't. For example I had no problems getting onto SkyUser but the Mods couldn't.


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    3. #32
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      Re: Sky Broadband Broken? - Cant connect to some websites!

      Pity that there is still no Service Status page for Sky Broadband!

      (Or even better, as others have previously suggested, a Service Status page on TV - either Sky Text or heaven forbid a Sky Broadband TV channel).

      Anyway, possibly totally irrelevant to Sky Broadband, the Easynet Support Portal at Easynet > Support Portal > Status Information lists the following major outages which appear to be current:

      'Network Connectivity' at 11:10 today ("We are seeing some issues with routing affecting some customers on the DSL network. Engineers are investigating")

      'DSL and Surestream Access' at 10:44 today ("Due to a fault with a backhaul circuit, we have lost connectivity to the Walsall exchange. This will affect customers with usernames @CMWL and @CMWESB. Engineers are investigating")


      That's all...

    4. #33
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      Re: Sky Broadband Broken? - Cant connect to some websites!

      My internet has been crap.... I've lost connection several times today (routers default settings and no settings forced like noise margin).

      It was synch'd however it did;bt have a IP address or anything so I went and got a drink and rebooted.

      Went back to PC to find it was'nt connected... and the router had only ONE light on and that was "1" meaning ethernet 1 was connected... not even the power light was on!!

      I HATE SKY BROADBAND NOW!!!!!

      Anyway to get out contract! Sky BB is always playing up and always loosing IP!

    5. #34
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      Re: Sky Broadband Broken? - Cant connect to some websites!

      took me 30mins on the phone to customer support before they told me this...

    6. #35
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      Re: Sky Broadband Broken? - Cant connect to some websites!

      and the router had only ONE light on and that was "1" meaning ethernet 1 was connected... not even the power light was on!!
      Looks like your router is stuffed! It is very strange that a port light comes on when the power light doesn't

      TomD


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    7. #36
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      Re: Sky Broadband Broken? - Cant connect to some websites!

      Well was fine this morning. Now I can't access .com addresses again. MSN won't connect, I can upload anything to a .com webserver.

      Apparently they fixed the routing issue on Easynets status page, looks like they didn't!

    8. #37
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      Re: Sky Broadband Broken? - Cant connect to some websites!

      DING 20:00.

      MSN works again. Of course this is my router/computer.

    9. #38
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      Re: Sky Broadband Broken? - Cant connect to some websites!

      Hi Dave

      What exchange are you on? I really don't see how any one can help you in your multiple posts in which you blame Sky for your connection without any information given.

      If we knew what exchange you were on, we could see if others are having the same problem, rather than just tagging onto every post which you appear to be doing so at the moment.




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    10. #39
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      Angry Re: Sky Broadband Broken? - Cant connect to some websites!

      My broadband has been flaky since Thursday afternoon, and even up till this morning, it was on and off. It seems ok this evening though.

      I'm on the Langley Exchange, never experienced problems before this.

      A real bummer for me, as I'm currently off sick, and was not able to work from home on Friday.

    11. #40
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      Re: Cant conect to some websites!

      Quote Originally Posted by chronic View Post
      I've just been on phone to Sky Tech about my connection as it was very slow and some webpages not working, he told me there is a Major Problem with users on Sky Connect. They have technicians working on it now to try and fix the problem he also said that there is no ETA at moment for when it will be fixed..
      I can get websites although ebay is slow but can't get e-mails send or receive since last friday,tried tonight and now have login page come up and it won't accept it so now i don't know what to do, has anyone got sky number that is not 0870 please, thanks Mydi

     

     
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