Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Speed Drop

    This is a discussion on Speed Drop within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey there, A couple of weeks ago my router was saying I had a downstream connection to sky of over ...

    1. #1
      AnotherSkyUser's Avatar
      AnotherSkyUser is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Sep 2007
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Speed Drop

      Hey there,

      A couple of weeks ago my router was saying I had a downstream connection to sky of over 14000 kbps which meant I was able to download sometimes at 1.3Mb/s.

      My computer messed up so I had it all upgraded. I'm now able to use the internet again after a couple of weeks without it but I've noticed a speed decrease. My router is saying I'm only connected at 8000kbps now.

      Here are my stats from the router:

      ADSL Link Downstream Upstream
      Connection Speed 8096 kbps 768 kbps
      Line Attenuation 11.0 db 9.0 db
      Noise Margin 13.3 db 14.0 db

      Any suggestions on what may have changed?


    2. Advertisement
    3. #2
      reddwarfcrew's Avatar
      reddwarfcrew is offline Sky User Moderator
      Exchange:
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Hub SR102
      Sky TV: Sky+HD box
      Join Date
      Sep 2006
      Posts
      6,074
      Thanks
      32
      Thanked 92 Times in 85 Posts

      Re: Speed Drop

      did you report a problem is sky as they may have capped you?

      you need to post your full router stats to tell.

    4. #3
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: LWWIL
      Broadband ISP: Sky Fibre Unlimited
      Router: Sky Hub SR102
      Sky TV: Now TV
      Join Date
      Apr 2007
      Location
      London
      Posts
      9,374
      Thanks
      3
      Thanked 122 Times in 121 Posts

      Re: Speed Drop

      100% capped from previous issue - need to call back and say issue from previous fault fixed (if u have the ticket ID that'll help) and they'll get it back...hopefully...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION