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    Trouble with download speed

    This is a discussion on Trouble with download speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; If these stats are from the Test socket, then there is not a lot you can do about it, as ...

    1. #11
      Isitme's Avatar
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      Re: Trouble with download speed

      If these stats are from the Test socket, then there is not a lot you can do about it, as the errors are being generated by the main line. About the only option you have is to phone BT and tell them your are hearing noises on the line, they may be able to improve it. Don't mention this has anything to do with broadband, or they will just not bother. They are not legally obliged to supply a line suitable for Broadband, only voice.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.






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    3. #12
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      Re: Trouble with download speed

      Is Isohunter trying to hijack my thread

      My stats were taken in the master socket, but not the test one. I tried the test socket and got a much better SNR 10.8. Put everythng back to how it was, and in the original socket a SNR of 10.1. No idea why, other than I removed the ring wire from my master socket, could have been that.

      Anyway I am keeping an eye on the error levels, hoping to get the cap removed from Sky, then should get an increase to 7Mb hopefully.

      Cheers,

      Bloater

    4. #13
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      Re: Trouble with download speed

      The ring wire thing is a common problem, it causes noise on the line and was the source of all my problems.

    5. #14
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      Re: Trouble with download speed

      Sorry did not mean to jump in on your thread just felt the problem was the same as mine

      Thanks for the help

      Gonna give BT a call right now!


     

     
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