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    Transfer Over Vs New Installation

    This is a discussion on Transfer Over Vs New Installation within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I'm ordering Sky BB but just want people's experience whether it's less hassle to cancel existing connection and then ...

    1. #1
      stabilo's Avatar
      stabilo is offline Sky User Member
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      Transfer Over Vs New Installation

      Hi,

      I'm ordering Sky BB but just want people's experience whether it's less hassle to cancel existing connection and then order it from sky. Or is it less hassle to go the MAC route?


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    3. #2
      Isitme's Avatar
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      Re: Transfer Over Vs New Installation

      It depends who your ISP is. Some seem to cause more problems (for Sky) than others. If you transfer with a MAC you should only have a few minutes downtime, cease and restart can take anything from 1-3 weeks, mainly because it can take BT 5 days to take ADSL of your line then Sky about 5 days to put it back on.

      If you are with a BT provider, like Plusnet, I would advise using a MAC. Some have experienced great difficulties when moving from ISPs like TalkTalk.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
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      Re: Transfer Over Vs New Installation

      Yeah I'm with plusNet.

      Thanks.

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Transfer Over Vs New Installation

      I had no problem at all transferring with a MAC from Plusnet, with only 40 mins. downtime. Remember to advise Plusnet you are leaving when you ask for your MAC.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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