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    Slow Download Speeds

    This is a discussion on Slow Download Speeds within the Sky Broadband help forums, part of the Sky Broadband help and support category; Make sure you remove the face plate and plug into the socket inside the box then run for a few ...

    1. #21
      Koala5's Avatar
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      Re: Slow Download Speeds

      Make sure you remove the face plate and plug into the socket inside the box then run for a few hours downloading and then take the stats again.
      If no improvement then really it would be better to connect to the router via ethernet just as a test to be 100% sure if it is a wireless issue or a problem with your connection.
      Also could try TCP optimiser see this thread Optimising your Broadband Connection
      Last edited by Koala5; 21-08-07 at 03:14 PM.


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    3. #22
      nif619's Avatar
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      Re: Slow Download Speeds

      Will do, thanks for all your help people!

    4. #23
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      Re: Slow Download Speeds

      Hi all, only been in from work a short while and havnt really had time to look at the phone socket.
      just run the optimizer and thought i'd post the updated stats, I have not got the time right now to change to the master socket and wait for the line to settle.

      Have my stats improved at all just running the optimizer??



      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 7008 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 14.0 14.0
      Attn(dB): 27.0 18.0
      Pwr(dBm): 19.8 0.8
      Max(Kbps): 9440 1280
      Rate (Kbps): 7008 416
      G.dmt framing
      K: 220(0) 14
      R: 16 16
      S: 1 16
      D: 64 4
      ADSL2 framing
      MSGc: 1 1
      B: 220 14
      M: 1 16
      T: 1 1
      R: 16 16
      S: 1.0723 17.0666
      L: 1768 120
      D: 64 4
      Counters
      SF: 309877 309875
      SFErr: 0 0
      RS: 21071658 1316968
      RSCorr: 6 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 87077454 0
      Data Cells: 337557 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 2 0
      SES: 2 0
      UAS: 81 0
      Total time = 2 hours 37 min 6 sec
      SF = 547061
      CRC = 278
      LOS = 2
      LOF = 0
      ES = 2
      Latest 1 day time = 2 hours 37 min 6 sec
      SF = 547061
      CRC = 278
      LOS = 2
      LOF = 0
      ES = 2
      Latest 15 minutes time = 7 min 6 sec
      SF = 25113
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52989
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52872
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    5. #24
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      Re: Slow Download Speeds

      Quote Originally Posted by nif619 View Post
      Have my stats improved at all just running the optimizer??
      No it can't do that. TCPOptimizer has no effect on the router connection - it only affects the PC it is run on. In simple terms it makes the data "pipe" between the router and the PC the optimum size.
      Last edited by Saturday; 22-08-07 at 10:37 AM.

    6. #25
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      Re: Slow Download Speeds

      Fair enough, I will do the connection thingy tonight.

    7. #26
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      Re: Slow Download Speeds

      Sorry to reopen an old thread but my download speeds are still very slow.

      I have pretty much followed all the instructions on the forum but i'm only downloading at 50-200 kbps, which for 8m broadband is too slow.

      Here are my current stats, can somebody give me some advise???

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 7008 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 15.1 13.0
      Attn(dB): 27.0 18.0
      Pwr(dBm): 19.7 0.8
      Max(Kbps): 9920 1248
      Rate (Kbps): 7008 416
      G.dmt framing
      K: 220(0) 14
      R: 16 16
      S: 1 16
      D: 64 4
      ADSL2 framing
      MSGc: 1 1
      B: 220 14
      M: 1 16
      T: 1 1
      R: 16 16
      S: 1.0723 17.0666
      L: 1768 120
      D: 64 4
      Counters
      SF: 563120 563118
      SFErr: 0 0
      RS: 38292164 2393251
      RSCorr: 0 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 158230868 0
      Data Cells: 3353863 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 0
      SES: 0 0
      UAS: 26 0
      Total time = 2 hours 40 min 11 sec
      SF = 563120
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 2 hours 40 min 11 sec
      SF = 563120
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 10 min 11 sec
      SF = 35993
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    8. #27
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      Re: Slow Download Speeds

      Sky have capped you at 7008kbps for some reason but that won't be the cause of your slow throughput.

      You didn't answer Koala5's question about wireless. Are you wireless and what do you get wired?

    9. #28
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      Re: Slow Download Speeds

      Hi, I'm running wireless, but, have tried wired and its the same.

      I have managed to maintain signal strength at exellent and 54mbps speed so surely this is not the problem.

      Is there anything obvious on the stats or do I need to contact sky?

    10. #29
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      Re: Slow Download Speeds

      as said by saturday, ur capped at 7MB (prob from the first time u called in to Sky)...

      run the speed test (either medium/large file) on my sig wired and what do u get? it should be around the 700/800KB/sec - anything less still shows a throughput issue ur end somewhere
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    11. #30
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      Re: Slow Download Speeds

      i ran the speed test (large) and got 8 KB/Sec most of the time.

      The quickest it got to was 22 KB/Sec and then slowly went back down to 8.

      Total of 10 minutes 8 seconds to download a 15mb file.

      How bleak is that????

      Do you think I should get onto Sky?
      Last edited by nif619; 03-09-07 at 05:51 PM.

     

     
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