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    Losing connection every night from 9PM

    This is a discussion on Losing connection every night from 9PM within the Sky Broadband help forums, part of the Sky Broadband help and support category; Every night from around 9pm my connection dies on me and i am unable to connect to the net. When ...

    1. #1
      bucinnutter's Avatar
      bucinnutter is offline Sky User Member
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      Losing connection every night from 9PM

      Every night from around 9pm my connection dies on me and i am unable to connect to the net. When i check the next day it is up and running again. Last night it was still dead until around 1.30 am....

      I have only been with Sky for a month and am on the max package. The highest speed i have obtained has been around 2500kbps. Not very impressive!

      Here are my stats

      System Up Time 11:34:20
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 705182 1263579 0 952 37700 11:33:28
      LAN 10M/100M 1264254 707699 0 38205 1377 11:34:18
      WLAN 11M/54M 1672 0 0 11 0 11:34:08

      ADSL Link Downstream Upstream
      Connection Speed 1984 kbps 576 kbps
      Line Attenuation 53.0 db 31.5 db
      Noise Margin 9.4 db 8.0 db

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 576 Kbps, Downstream rate = 1984 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 9.6 8.0
      Attn(dB): 53.0 31.5
      Pwr(dBm): 16.6 12.5
      Max(Kbps): 2272 672
      Rate (Kbps): 1984 576
      G.dmt framing
      K: 63(0) 19
      R: 16 16
      S: 2 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 63 19
      M: 2 8
      T: 1 1
      R: 16 16
      S: 2.2500 8.8000
      L: 512 160
      D: 64 8
      Counters
      SF: 2476730 2476728
      SFErr: 58 44
      RS: 84208846 21052188
      RSCorr: 144644 7094
      RSUnCorr: 1099 0

      HEC: 47 36
      OCD: 4 0
      LCD: 0 0
      Total Cells: 197018536 0
      Data Cells: 33809828 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 70 0
      SES: 63 0
      UAS: 21 0
      Total time = 11 hours 42 min 13 sec
      SF = 2476730
      CRC = 58
      LOS = 119
      LOF = 0
      ES = 70
      Latest 1 day time = 11 hours 42 min 13 sec
      SF = 2476730
      CRC = 58
      LOS = 119
      LOF = 0
      ES = 70
      Latest 15 minutes time = 12 min 13 sec
      SF = 43109
      CRC = 2
      LOS = 2
      LOF = 0
      ES = 2
      Previous 15 minutes time = 15 min 0 sec
      SF = 52930
      CRC = 11
      LOS = 15
      LOF = 0
      ES = 10
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52931
      CRC = 3
      LOS = 4
      LOF = 0
      ES = 4
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52930
      CRC = 2
      LOS = 4
      LOF = 0
      ES = 2
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 5
      LOF = 0
      ES = 3


      Anyone with any ideas?

      Thanks


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    3. #2
      davethebrush's Avatar
      davethebrush is offline Sky User Member
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      Re: Losing connection every night from 9PM

      Dont know if its same problem i had, where the net seems to 'stick'. I myself have been with sky broadband for a few month now and I had this problem using firefox, my fave browser for the last few years. I tried opera and that works, no 'sticking' anymore. Or maybe your quite a distance away from the exchange on a poor line? If this doesnt help maybe someone on with more technical knowledge will help out

    4. #3
      davethebrush's Avatar
      davethebrush is offline Sky User Member
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      Re: Losing connection every night from 9PM

      PS opera is a browser very good and free Opera Web Browser

    5. #4
      jdsimp1234's Avatar
      jdsimp1234 is offline Sky User Member
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      Re: Losing connection every night from 9PM

      so ,firefox is free too, and so is IE7, with genuine windows xp/vista installed.

     

     

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