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    Slow broadband speed

    This is a discussion on Slow broadband speed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I have sky max. after getting connected, few days the speed was great but then slowed down. Now it ...

    1. #1
      Dipankar's Avatar
      Dipankar is offline Sky User Member
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      Slow broadband speed

      Hi,

      I have sky max. after getting connected, few days the speed was great but then slowed down. Now it is very slow - especially the download speed. the wireless is ever slower. Even the ethernet is slow. Please advice.

      i am using a netgear DG834GT router
      the router stats are -
      ADSL Link Downstream Upstream
      Connection Speed 15323 kbps 764 kbps
      Line Attenuation 31.0 db 18.0 db
      Noise Margin 7.9 db 12.0 db


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    3. #2
      Koala5's Avatar
      Koala5 is offline Sky User Member
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      Re: Slow broadband speed

      You need to post detailed stats:

      Go to the utility web site: http://dg834gt.mognuts.com/NetgearRo...lity.htmlClick the “Get” detailed modem stats button and click “OK”.
      Enter the router login user name and password.
      At the next screen, click the back button on your browser.
      Click the “Download” netgear.cfg button.
      What you do next depends on your operating system. On Windows XP, click the “Save” button to save the file to your hard disk. (If you click “Open”, you may find that the file association is one that doesn’t handle carriage returns the same way as the router, hence the reason for saying “Save”.)
      Open the file in WordPad (not notepad).

     

     

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