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    i find this odd

    This is a discussion on i find this odd within the Sky Broadband help forums, part of the Sky Broadband help and support category; i plugged in the router yesterday but found i didnt have have any connection so i disconnected the power cable ...

    1. #1
      sneddy's Avatar
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      i find this odd

      i plugged in the router yesterday but found i didnt have have any connection so i disconnected the power cable and the yellow router cable out of the router then plugged them back in. i looked on the router homepage and saw that my downstream speed had gone upto 2336kbps from the previous 512kbps i was getting. but the girlfriend always unplugs the yellow router cable at night so i've just plugged the router cable back in when i got home from work and looked at the router homepage and it had gone down to 896kbps so i did as i did before and found that the speed had gone back upto 2336kbps. can anyone tell why this keeps happening? and what should i do to make it stay at 2336kbps?


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    3. #2
      Isitme's Avatar
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      Re: i find this odd

      I would guess that your line is generating a lot of errors, when you unplug/replug it in you are rebooting it, this temporary gets rid of the errors and allows a better speed. As time goes by your errors build up and the speed declines.

      Take your stats after running for a few hours and post them here. Someone may be able to help.

      By the way, unplugging the yellow cable every night is not a very wise thing to do. It does no harm left in and continual plugging in/out will eventually wear the plug and or socket and give you more problems.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
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      Re: i find this odd

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 2336 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 8.9 14.0
      Attn(dB): 63.5 31.5
      Pwr(dBm): 17.1 6.4
      Max(Kbps): 2656 896
      Rate (Kbps): 2336 416
      G.dmt framing
      K: 74(0) 14
      R: 16 16
      S: 2 16
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 74 14
      M: 2 16
      T: 1 1
      R: 16 16
      S: 2.2133 17.0666
      L: 600 120
      D: 64 8
      Counters
      SF: 772782 772780
      SFErr: 788 52
      RS: 26274602 3284315
      RSCorr: 78089 1052
      RSUnCorr: 14552 0

      HEC: 494 36
      OCD: 68 2
      LCD: 4 0
      Total Cells: 72345671 0
      Data Cells: 1795145 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 127 0
      SES: 124 0
      UAS: 22 0
      Total time = 3 hours 39 min 29 sec
      SF = 772782
      CRC = 788
      LOS = 266
      LOF = 0
      ES = 127
      Latest 1 day time = 3 hours 39 min 29 sec
      SF = 772782
      CRC = 788
      LOS = 266
      LOF = 0
      ES = 127
      Latest 15 minutes time = 9 min 29 sec

      here are my stats do they look okay?

    5. #4
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      Re: i find this odd

      No they don't look too good. Even in 31/2 hours covered by the stats you line has generated quite a few errors. Are you plugged in to the Master socket or an extension? You could try plugging into the Test socket, if you have one. To expose it you have to remove the 2 screws on the Master socket faceplate and ease the faceplate off.

      You also look like you have been capped, given the errors you have at the moment, this is not surprising.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: i find this odd

      he's not capped, if he is its a very random cap speed cause Sky usually do it at half-megs.....e.g. 2048, 2560, 3072, etc...however, upload speed is not set right (is meant to be 768 if he's on max)
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    7. #6
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      Re: i find this odd

      the figures shown are using the master socket

    8. #7
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      Re: i find this odd

      however, upload speed is not set right (is meant to be 768 if he's on max)
      Yes, he is showing the Mid figure for up load. I guessed he was capped as for such bad stats his SNR is reasonably good.

      the figures shown are using the master socket
      Can you try the Test socket?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #8
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      Re: i find this odd

      i meant that the figures shown were done using the test socket
      Last edited by sneddy; 08-08-07 at 03:34 PM.

    10. #9
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      Re: i find this odd

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 480 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 22.7 14.0
      Attn(dB): 63.5 31.5
      Pwr(dBm): 14.1 5.9
      Max(Kbps): 576 928
      Rate (Kbps): 480 416
      G.dmt framing
      K: 16(0) 14
      R: 16 16
      S: 8 16
      D: 16 8
      ADSL2 framing
      MSGc: 1 1
      B: 16 14
      M: 8 16
      T: 1 1
      R: 16 16
      S: 8.9411 17.0666
      L: 136 120
      D: 16 8
      Counters
      SF: 3599267 3599265
      SFErr: 0 64
      RS: 30593774 15296876
      RSCorr: 1573193 2672
      RSUnCorr: 0 0

      HEC: 0 42
      OCD: 0 0
      LCD: 0 0
      Total Cells: 69269326 0
      Data Cells: 171304 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 1478 0
      SES: 1478 0
      UAS: 20 0
      Total time = 17 hours 15 sec
      SF = 3599267
      CRC = 0
      LOS = 3011
      LOF = 0
      ES = 1478
      Latest 1 day time = 17 hours 15 sec
      SF = 3599267
      CRC = 0
      LOS = 3011
      LOF = 0
      ES = 1478
      Latest 15 minutes time = 15 sec
      SF = 883
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52989
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52871
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52990
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

      latest stats i've just done as you can see the downstream speed has dropped to 480kbps

    11. #10
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      Re: i find this odd

      i meant that the figures shown were done using the test socket
      Then I am afraid there is little you can do about it

      The trouble is is you try to get help from Sky, all they will do is cap you down further. You can try to get BT to improve the phone line by telling them you are hearing noises on the line, but this may not help. If you do contact BT, don't mention Broadband or they will do nothing. I am not 100% sure but maybe the only thing you can do, is boot your router a couple of times a day to clear the errors. Maybe Saturday or NR could say if this is the best thing to do.

      I have just seen your latest stats, no CRC errors and high SNR suggests that you may have already been capped down further
      Last edited by Isitme; 08-08-07 at 03:49 PM. Reason: add info

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      http://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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