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    Whats happened?

    This is a discussion on Whats happened? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hiya, I went on holiday for one month and got back a few days ago. I wasn't really using the ...

    1. #1
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      atticus is offline Sky User Member
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      Angry Whats happened?

      Hiya,

      I went on holiday for one month and got back a few days ago. I wasn't really using the pc much as I was busy but yesterday I began using it to the levels I had before.

      I'm on Sky Broadband Max and before i went on holiday i had perfect download speeds (around 800kb/s) and upload speeds (70kb/s) and my gaming pings, although high were not unreasonable (between 30-60 on most eu servers).

      Since i've been back i've been downloading at a maximum of 400kb/s, upload speed has remained the same but pings have gone to 70+ for uk servers and 90+ for eu servers. I'm not happy. I tried emailing them 3 days ago about the ping problems but still haven't had a reply and from what i've been reading calling them is a bit of a nightmare. Any advice?

      Thanks!


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    3. #2
      atticus's Avatar
      atticus is offline Sky User Member
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      Re: Whats happened?

      I also ran a speedtest multiple times and got these somewhat disappointing results:

      thinkbroadband :: Broadband Speed Test

     

     

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