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    Awiting connection

    This is a discussion on Awiting connection within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, 1st post so please be gentle, i was with Tiscali until a week or so ago & had to ...

    1. #1
      Cockney's Avatar
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      Awiting connection

      Hi,

      1st post so please be gentle, i was with Tiscali until a week or so ago & had to cancel rather than migrate, my line was freed up last Friday so ordered Sky BB. I was told that router should arrive between 5-7 days so when i get my gear i should be able to set up straight away is that right ?

      I'm a bit confused with all this talk of activation dates, are these if you migrate from another ISP ?

      Thanks,
      Steve


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    3. #2
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      Welcome to the site Cockney

      If you have no DSL on your line then yes just connect it all and wait, as for activation you will receive a couple of letters from SkyBB first is a welcome letter second is about the router being sent the third will be your activation date.

      Good luck with your order and do keep us upto date with its progress we are nosey on here
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    4. #3
      Cockney's Avatar
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      I will do Wheelie & it's a great site by the way...

      Steve
      Last edited by Wheelie; 12-09-06 at 01:31 PM. Reason: Please do not quote the preceding post. Please use QUOTE sparingly if you wish to aim a reply at a user then please use @User Name this helps us to keep the forum tidy and posts more compact. Thanks

    5. #4
      Wheelie's Avatar
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      Glad you like it make yourself at home
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    6. #5
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      its better than it was

      ok first post
      it seems there are a lot of unhappy people with sky broadband
      i look at it this way i was paying 24 a month for 1mb after being told by pipex for years that all i could get on my line
      i now have sky for 10 and a download 4mb ok they have problems
      but i think i can live with that and give then a chance to iron out the bugs
      just a thought

    7. #6
      Wheelie's Avatar
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      Welcome to the site smokie

      Theres not really that many unhappy people on here its just they tend to be more vocal than the happy or satisfied users.

      Yes they have problems but as they are still learning to be an ISP I think they are learning fast, I am please to see you are happy with your 4MB since you were only on 1MB prior to the change over due to line length.

      Have fun with the faster speeds
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    8. #7
      Cockney's Avatar
      Cockney is offline Sky User Member
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      Morning all,

      Received my router yesterday although no letter from Sky yet so set it up & rang Sky as no connection, spoke to a nice chap who informed me that i my line will be activated on 20th so when i queried why it would take so long he said that there was possibly a marker on the line from my old ISP. I then gave up as at this point i was lost so then asked what speeds i can expect on my mid package & he said around 6.6 MEG.

      Roll on 20th as i have now been without broadband at home since 31st August

      Steve

    9. #8
      Wheelie's Avatar
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      Well thats good news lets hope it all goes to plan
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    10. #9
      Cockney's Avatar
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      Let's hope so, received my letter from Sky this morning confirming my activation date........Fingers crossed
      Last edited by Wheelie; 13-09-06 at 01:23 PM. Reason: Please do not quote the preceding post. Please use QUOTE sparingly if you wish to aim a reply at a user then please use @User Name this helps us to keep the forum tidy and posts more compact. Thanks

    11. #10
      Wheelie's Avatar
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      Great news
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

     

     
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