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    pathetic internet connection - I really mean PATHETIC!

    This is a discussion on pathetic internet connection - I really mean PATHETIC! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Right, im very close to the router, wirelessly, and my connection speed right now... .. 317 kbps download 562 kbps ...

    1. #1
      Ryan1992's Avatar
      Ryan1992 is offline Sky User Member
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      pathetic internet connection - I really mean PATHETIC!

      Right, im very close to the router, wirelessly, and my connection speed right now...

      .. 317 kbps download
      562 kbps upload

      Its really pathetic, considering im on the MAX package!


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    3. #2
      IWasNotTheEnemy's Avatar
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      Re: pathetic internet connection - I really mean PATHETIC!

      post ur full stats (see my sig for how to do it) - then we can suggest things...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Ryan1992's Avatar
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      Re: pathetic internet connection - I really mean PATHETIC!

      ADSL Link Downstream Upstream
      Connection Speed 4576 kbps 768 kbps
      Line Attenuation 58.0 db 31.5 db
      Noise Margin 5.8 db 11.0 db

    5. #4
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      Re: pathetic internet connection - I really mean PATHETIC!

      he ment the detailed stats m8
      Please take a moment and upgrade your bit torrent client to the latest version.
      Help traffic shaped users by enabling protocol encryption in Az or µT


    6. #5
      Russ's Avatar
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      Re: pathetic internet connection - I really mean PATHETIC!

      Those aren't your full stats! Like IAmNotTheEnemy says, click the link in his signature.....NAMELY this bit > How To Obtain Your Router Stats, Speed Test

      Once you do that copy your FULL stats into a post and that way we can see what errors etc u may or may not have. Until you do that, no one can help you!
      http://www.speedtest.net/



      Users armed with a little knowledge are dangerous things!
      Step away from the keyboard slowly............your right to use the internet has been revoked!
      You have a 'PEBKAC' problem

    7. #6
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      Re: pathetic internet connection - I really mean PATHETIC!

      Quote Originally Posted by skyfan View Post
      Right, im very close to the router, wirelessly, and my connection speed right now...

      .. 317 kbps download
      562 kbps upload
      And what do you get wired?

    8. #7
      Ryan1992's Avatar
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      Re: pathetic internet connection - I really mean PATHETIC!

      Quote Originally Posted by Russ View Post
      Those aren't your full stats! Like IAmNotTheEnemy says, click the link in his signature.....NAMELY this bit > How To Obtain Your Router Stats, Speed Test

      Once you do that copy your FULL stats into a post and that way we can see what errors etc u may or may not have. Until you do that, no one can help you!
      I appreciate the help, but why did you make it bold, I could have read it if it wasnt bold, that indicates to me you were shouting at me

      And wired is around 1014 download Saturday


      And finally, how do I get the " full stats"?

    9. #8
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      Re: pathetic internet connection - I really mean PATHETIC!

      Go to the utility web site: Sky Netgear DG834GT utility version 0.4
      Click the “Get” detailed modem stats button and click “OK”.
      Enter the router login user name and password.
      At the next screen, click the back button on your browser.
      Click the “Download” netgear.cfg button.
      What you do next depends on your operating system. On Windows XP, click the “Save” button to save the file to your hard disk. (If you click “Open”, you may find that the file association is one that doesn’t handle carriage returns the same way as the router, hence the reason for saying “Save”.)
      Open the file in WordPad (not notepad).

    10. #9
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      Re: pathetic internet connection - I really mean PATHETIC!

      It will be interesting to see what your stats show. This has more than a little to do with your problems I suspect:

      Quote Originally Posted by skyfan View Post
      ADSL Link Downstream Upstream
      Noise Margin 5.8 db 11.0 db
      From the info you've given so far you are syncing at 4576kbps which is very high for your attenuation (your line is so long you'll never get more than this whether on Max or not). My guess is you booted the router at a quiet time (hence the high sync) and then the noise margin later dropped to the point where line errors rose and the connection went bad. If that's the case have a look at the first sticky in my signature at the bottom of this post for more info and methods to fix this.

    11. #10
      Ryan1992's Avatar
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      Re: pathetic internet connection - I really mean PATHETIC!

      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 3776 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 8.7 9.0
      Attn(dB): 58.0 31.5
      Pwr(dBm): 18.3 12.5
      Max(Kbps): 4224 928
      Rate (Kbps): 3776 768
      G.dmt framing
      K: 119(0) 25
      R: 16 16
      S: 2 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 119 25
      M: 2 8
      T: 1 1
      R: 16 16
      S: 2.1333 8.6153
      L: 960 208
      D: 64 8
      Counters
      SF: 31873 31871
      SFErr: 0 0
      RS: 1083714 270903
      RSCorr: 295738 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 4824239 0
      Data Cells: 44244 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 0
      SES: 0 0
      UAS: 19 0
      Total time = 9 min 29 sec
      SF = 31873
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 9 min 29 sec
      SF = 31873
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 9 min 29 sec
      SF = 31873
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

     

     
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