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    Why does Sky BB drop every time it rains

    This is a discussion on Why does Sky BB drop every time it rains within the Sky Broadband help forums, part of the Sky Broadband help and support category; And I mean every time. Not just the torrential downpours we've been getting lately but even the short sharp showers. ...

    1. #1
      da8blue's Avatar
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      Angry Why does Sky BB drop every time it rains

      And I mean every time. Not just the torrential downpours we've been getting lately but even the short sharp showers.
      It can't be my cabling, BT pole, etc. etc. as I had a perfectly stable Pipex connection before and that stayed up come rain or shine.
      I've had several people mention to me before I cut over about this unexplained phenomenon.
      Can anyone shed any light as I am on the brink of cancelling my Sky subscription and moving back to Pipex.


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    3. #2
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      Re: Why does Sky BB drop every time it rains

      ignore

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      Re: Why does Sky BB drop every time it rains

      This has been raised before:-

      Rain
      Useful Links
      Download RouterStats (useful utility for continuously recording noise margin)

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      Re: Why does Sky BB drop every time it rains

      If its only when it rains, then that is an environmental issue, not a broadband issue. In other words, its Act of God, not Act of Sky.

      It does not matter that you did not have problems when on Pipex. Faults like this can develop at any time, and will always be a BT/Environmental issue. Its not Skys responsibility to maintain your line, and the most they can do is cap your line down, which may or may not give you a stable connection, but at a much lower speed.

      What speeds were you getting with Pipex compared to Sky? if its a considerable difference, then it is likely that you wouldn't have noticed such an issue with Pipex, because it was considerably slower.

      However, if you want a fast, stable conn not affected by rain, get on to BT and get a cable put underground, rather than in via pole, as that will help. But thats your choice, not Skys.

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      Re: Why does Sky BB drop every time it rains

      Taking into consideration the cost effectiveness of putting a cable below ground for the benefit of your broadband connection is ridiculous.

      Good advice Broadband Tech indefatigable.

     

     

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