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    phone line or sky problem

    This is a discussion on phone line or sky problem within the Sky Broadband help forums, part of the Sky Broadband help and support category; Today I have had problems with our phone line. Very noisy when on the phone. No-one managing to phone in. ...

    1. #1
      fredrex's Avatar
      fredrex is offline Sky User Member
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      phone line or sky problem

      Today I have had problems with our phone line. Very noisy when on the phone. No-one managing to phone in. It rings once and then stops. At the same time the broadband connection drops. It then reconnects but noise margins all over the place. Is this a landline or broadband problem or a combination of both. Does it suggest they are doing something on the line at the exchange.


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: phone line or sky problem

      do yo have all sockets in use at your property filtered? sounds like bb and phone are mixing up which would explain why router disconnects on incoming phone calls.....otherwise could be an exchange issue
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    4. #3
      Koala5's Avatar
      Koala5 is offline Sky User Member
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      Re: phone line or sky problem

      Sounds like you have a line problem especially if you've got problems with voice calls.

     

     

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