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    Broadband Max - Loosing Connection

    This is a discussion on Broadband Max - Loosing Connection within the Sky Broadband help forums, part of the Sky Broadband help and support category; I recently got wireless broadband Max which my wireless laptop works a deam with, however, my pc (which is connected ...

    1. #1
      goldie1975's Avatar
      goldie1975 is offline Sky User Member
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      Broadband Max - Loosing Connection

      I recently got wireless broadband Max which my wireless laptop works a deam with, however, my pc (which is connected with a D-LINK wireless adaptor) looses internet connection frequently (if I can log on at all!). The icon on my taskbar shows me as connected with very-good signal but when I try to access the internet etc its says page cannot be displayed.

      Any suggestions? My wireless link is obviously working but why does my PC keep disconnecting? ITS VERY ANNOYING!

      NB - Ive turned off the firewall but that doesnt seem to help?

      Any solution and walkthrough how to remedy much appreciated!


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    3. #2
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Broadband Max - Loosing Connection

      its the router losing sync with the servers, nothing to do with ur pc.....posting your router stats would help hugely, info on how to should be in the router stats forum...

    4. #3
      IWasNotTheEnemy's Avatar
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      Re: Broadband Max - Loosing Connection

      id also remove your phone number from your profile, not good for personal security

    5. #4
      Tezcatlipoca's Avatar
      Tezcatlipoca is offline Sky User Moderator
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      Re: Broadband Max - Loosing Connection

      ^^ ditto.


      Best not to display your home phone number for all to see!

      I'd suggest you edit your forum profile, & just put your exchange name in place of your phone number.

      http://www.skyuser.co.uk/forum/profi...do=editprofile

    6. #5
      goldie1975's Avatar
      goldie1975 is offline Sky User Member
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      Re: Broadband Max - Loosing Connection

      Here are my router stats if this means anything to anyone!!! Means naff all to me!

      Account Name
      Firmware Version V1.02.28

      ADSL Port
      MAC Address 00:18:4D:F4:66:6D
      IP Address 90.195.124.120
      Network Type PPPoA
      IP Subnet Mask 255.255.255.255
      Gateway IP Address 195.189.159.203
      Domain Name Server 87.86.189.16

      LAN Port
      MAC Address 00:18:4D:F4:66:6C
      IP Address 192.168.0.1
      DHCP On
      IP Subnet Mask 255.255.255.0

      Modem
      ADSL Firmware Version A2pB018e.d16f
      Modem Status Connected
      DownStream Connection Speed 2528 kbps
      UpStream Connection Speed 768 kbps
      VPI 0
      VCI 38

      Wireless Port
      Name (SSID) SKY31268
      Region Europe
      Channel 11
      Wireless AP Enabled
      Broadcast Name Enabled

    7. #6
      Alan b's Avatar
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      Re: Broadband Max - Loosing Connection

      You need to use this tool to post your stats:

      Sky Netgear DG834GT utility version 0.4

      Click on the 'detailed modem statistics' button, follow the instructions and paste your stats in notepad or something ebore copying them on here for somebody to look at.

     

     

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