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    Internet [was "xbox 360 live"] keeps disconnecting

    This is a discussion on Internet [was "xbox 360 live"] keeps disconnecting within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hey everyone, i'm new to this place. I've had sky broadband max for about 3 months now, but now for ...

    1. #1
      alex178's Avatar
      alex178 is offline Sky User Member
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      Internet [was "xbox 360 live"] keeps disconnecting

      Hey everyone, i'm new to this place.

      I've had sky broadband max for about 3 months now, but now for some reason when im online on my xbox it randomly disconnects and my internet stops working. If i'm on my computer aswell it randomly just stops working. i can still log onto my router and change the router preferences but i just cant access the internet. SO i can be on xbox for about 10 minutes then it just says i've been disconnected. Is there a problem with my router or my phone line or some settings? Can anyone help please.
      Thanks
      Alex


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    3. #2
      Tezcatlipoca's Avatar
      Tezcatlipoca is offline Sky User Moderator
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      Re: xbox 360 live keeps disconnecting

      Nothing to do with XBL if the PC loses connection too.

      Ethernet or wireless?


      Does it do it at a particular time of day?


      What are your router stats? (downstream noise margin & attenuation)

      Have a read of this thread:

      PS3 & 360 connection problems (was Re: PS3 connection problems)


      And this:

      http://www.skyuser.co.uk/forum/speed...explained.html

    4. #3
      alex178's Avatar
      alex178 is offline Sky User Member
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      Re: xbox 360 live keeps disconnecting

      Hey, thanks for replying

      My sky router just loses connection to the internet and i dont think it's at a certain point in the day because if i'm on my computer it just loses connection to the inter . I just went onto that link and my line attentuation and noise margin is as it should be. Could it be a problem with my phone line? Could i buy a totally different router and see how that goes or is there no point? I've read some other posts and tehy say plugging the internet to the master socket is better for connection but i'm running it through extension cables. Even though that can't be the problem can it?

      Thanks Tezcatlipoca

     

     

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