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    Dropping Connection - Annoyed

    This is a discussion on Dropping Connection - Annoyed within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Steve case Two points:- 1. Can you confirm that when you say "master socket" you mean the ...

    1. #11
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      Re: Dropping Connection - Annoyed

      Quote Originally Posted by Steve case View Post
      Two points:-

      1. Can you confirm that when you say "master socket" you mean the test socket which is accessed by removing the lower half of the faceplate from your master socket. (If not then you need to repeat using the test socket)

      2. If you have already tried the test socket, you can achieve (more-or-less) the same thing as capping by using the Mognuts utility to set your target noise margin to a higher value than the 7 dB default (e.g. 14 dB). This will give you a lower connection speed, but a stable connection. You may need to experiment a bit to find the best value. This has the advantage that it is completely under your control (I believe capping by Sky can be over-aggressive), but you will have to repeat the procedure if ever you power-off your router.
      Yes, I mean't the test socket.

      Its on there at the minute and the connection seems to be much better.

      Will find the mognuts utility and change the noise margin to 14db


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      Re: Dropping Connection - Annoyed

      Might be worth disconnecting the ring wire from each extension.

      Made a world of a difference for me.

    4. #13
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      Re: Dropping Connection - Annoyed

      Hello,

      Ran on Sunday via the test socket and with the noise margin at 14db and didn't have to reboot once.

      Yesterday I swapped back to the normal socket but with 14db noise marin and it was okay, but at about 8ish it the connected light on the modem started to flicker, which has always been a sure sign that it was going to get dodgy.

      Was like it this am, but rebooted and back to a good speed.

      When you say the ringing wires, which are those. pretty sure I only have two wires in each bit...

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      Re: Dropping Connection - Annoyed

      Just make sure only 2 wires are connected in all sockets pins 2 and 5, also where any extensions connect into the master.

    6. #15
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      Re: Dropping Connection - Annoyed

      Just a quick message to say thanks for, it seems, solving the problem.

      Not had to reboot for over 2 days now.

      Connection is stable, speed is okay

     

     
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