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    Moving to none LLU area

    This is a discussion on Moving to none LLU area within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I currently have Sky BB Max installed but will shortly be moving to an non- llu area (Welwyn Exchange) ...

    1. #1
      austinjreid's Avatar
      austinjreid is offline Sky User Member
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      Moving to none LLU area

      Hi,

      I currently have Sky BB Max installed but will shortly be moving to an non-llu area (Welwyn Exchange) (not Welwyn Garden). I cannot find a date when the exchange will be upgraded.

      Does anyone know what Sky offer in this circumstance? I stated the Sky BB in March this year.

      Thanks.
      Aus.


      before you ask, yes I have searched for this here and I found the same questions but no actual answers


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    3. #2
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      TSx
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      Re: Moving to none LLU area

      Nothing in my experience, but they will allow you to leave your contract early if they cannot fulfill the service at your new address...

    4. #3
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      Re: Moving to none LLU area

      They will probably offer you Connect at 17.00 a month which is a rebadged BT product, or if you are really lucky and SKy know of the exchange upgrade date and its i n the near future they may offer you the same thing for 5 a month.

    5. #4
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      Re: Moving to none LLU area

      It shouldnt be too much of a problem. If your moving home, and cannot provide the same package, they will allow you to go back to Connect. It depends when the exchange gets upgraded, but you will have to pay either 5 or 17, hopefully and probably 5.

      Also, as your moving home, it shouldnt affect your contract length, so it wont be that your tied into another 12month contract, you'll probably be allowed to just carry out the remainder of your current one.

      However, dont take my word as gospel, Im not sales or Moving Home dept, so I could be wrong, but from what I've heard, what I'm saying is correct

    6. #5
      austinjreid's Avatar
      austinjreid is offline Sky User Member
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      Re: Moving to none LLU area

      Thanks for the info (possibilities), although not taking them for gospel I at least now know what to expect.

      Frustrating thing is, I am currently over 3km from my current exchange and get between 2.5MB to 3MB downstream. I'm moving to be about 800m from my new exchange! Bummer, well until it gets sorted.

      Thanks again.

     

     

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