Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    Cant survive without bbdand - please help!

    This is a discussion on Cant survive without bbdand - please help! within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi All, Background: moved to new area, no freeview available, so decided to get surf, see speak package. Surfh isnt ...

    1. #1
      jonba's Avatar
      jonba is offline Sky User Member
      Exchange: 01873
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Jul 2007
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Cant survive without bbdand - please help!

      Hi All,

      Background: moved to new area, no freeview available, so decided to get surf, see speak package. Surfh isnt available in area yet, so using Sky connect until it is. TV setup and love it, now for the bband:

      Received router - Netgear DG834GT and activation date 27/6/07
      Power on, wireless light on, Lan 1 light on.
      No internet light on!
      activaton date passed by 4 days, phoned Sky, they say its been activated. Went through normal questions, trying different filters, checking line etc, didnt fix

      Can anyone help?


    2. Advertisement
    3. #2
      kacey123's Avatar
      kacey123 is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Jul 2007
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Cant survive without bbdand - please help!

      same here, leaned on tech support a little and got through to a level 3 tech, fixed problem in 2 mins!!! Yes, after 3 days, he fixed it in 2 mins. kacey

    4. #3
      The Doctor's Avatar
      The Doctor is offline Skyuser Member
      Exchange: SSNOR
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2006
      Location
      England
      Posts
      603
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Cant survive without bbdand - please help!

      unfortunatly as your on connect Tier3 peeps wont be able to help as much as if your on base mid max as connect runs off BT.

      Have you located the master socket..if so is there a test socket behind it.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION