i am supposed to have Sky max set at 16500kb from the exchange and confirmed with Sky, i have downloaded a TCP optimizer from SpeedGuide.net :: Your Guide to Broadband on both mine and my sons, my sons is wireless in his bedroom and he now gets 14000kb, i have improved to 9500 and i am hard wired?? don't ask me why i'm slower, before this optimizer we both got approx 6000kb, so we have seen a good improvement.