Hi there,

I had Sky BB Max installed on Saturday but I'm having real problems with connecting to the internet. The computer always seems to recognise that it's connected to the router (or access point) but it will only be connected to the internet sometimes. I thought this might a problem with the wireless connection but this happens when its connected through the cable too. I've tried all the different microfilters as suggested by technical support and they couldn't help me! Has anyone else had this problem or do you know how to fix it? It seems to either be a problem with the router or the line. The internet light flashes every 15 or so seconds.

Many thanks,