This is a discussion on Activation within the Sky Broadband help forums, part of the Sky Broadband help and support category; Im currently with Pipex and my activation date for Sky Max is monday (25/06). Ive never switched ADSL ISP's before ...
- 23-06-07, 08:26 PM #1
Im currently with Pipex and my activation date for Sky Max is monday (25/06).
Ive never switched ADSL ISP's before so im not sure how it will all work.
When Sky Max is activated - i take it that my current connection to Pipex will be disconnected (ie my current Netgear router will disconnect and wont be able to reconnect).
Which is when i would connect the Sky netgear router up.
Also with reguards to Pipex once im up and running with Sky Max do i need to cancel Pipex or should that cancel automatically.
- 23-06-07, 11:05 PM #2
You have that all right. When you are migrated you will no longer be able to connect via your current router and you will need to change it over to the Sky one (if you have it).
You should always contact your old ISP to make sure your account with them is closed because unfortuantely this doed not always happen. My old BT account wasn't closed and it took me about a month to sort it out.