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    Internet getting slower and slower

    This is a discussion on Internet getting slower and slower within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi there I got Sky Broadband about 6 months ago and would get about a 4mb connection but it has ...

    1. #1
      tomwelch's Avatar
      tomwelch is offline Sky User Member
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      Internet getting slower and slower

      Hi there

      I got Sky Broadband about 6 months ago and would get about a 4mb connection but it has slowed down and down. Now my router says its connecting at about 2mb but I don't get that when downloading. Could someone please take a look at the stats on my router.

      Thanks in advance!!!

      Code:
      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime  Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 2528 Kbps
      Link Power State: L0
      Mode:			G.DMT
      Channel:		Interleave
      Trellis:		ON
      Line Status:		Unknown
      Training Status:	Showtime
      		Down		Up
      SNR (dB):	6.4		14.0
      Attn(dB):	46.0		29.0
      Pwr(dBm):	18.7		1.3
      Max(Kbps):	2848		1056
      Rate (Kbps):	2528		416
      			G.dmt framing
      K:		80(0)		14
      R:		16		16
      S:		2		16
      D:		64		8
      			ADSL2 framing
      MSGc:		1		1
      B:		80		14
      M:		2		16
      T:		1		1
      R:		16		16
      S:		2.1975		17.0666
      L:		648		120
      D:		64		8
      			Counters
      SF:		130442		130440
      SFErr:		11133		0
      RS:		4435034		554370
      RSCorr:		4119254		4
      RSUnCorr:	16561		0
      
      HEC:		3783		0
      OCD:		0		0
      LCD:		0		0
      Total Cells:	13213642		0
      Data Cells:	144287		0
      Drop Cells:	0
      Bit Errors:	0		0
      
      ES:		713		0
      SES:		713		0
      UAS:		41		0
      Total time = 37 min 55 sec
      SF  = 130442
      CRC = 11133
      LOS = 59154
      LOF = 0
      ES  = 713
      Latest 1 day time = 37 min 55 sec
      SF  = 130442
      CRC = 11133
      LOS = 59154
      LOF = 0
      ES  = 713
      Latest 15 minutes time = 7 min 55 sec
      SF  = 27995
      CRC = 4088
      LOS = 13584
      LOF = 0
      ES  = 127
      Previous 15 minutes time = 15 min 0 sec
      SF  = 52930
      CRC = 5882
      LOS = 25792
      LOF = 0
      ES  = 248
      Previous 1 day time = 0 sec
      SF  = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES  = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF  = 49517
      CRC = 1163
      LOS = 19778
      LOF = 0
      ES  = 338


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    3. #2
      IanMax's Avatar
      IanMax is offline Sky User Member
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      Re: Internet getting slower and slower

      Hi,

      You SNR is low which means there is noise on your line, Try unplugging everything from your phone socket only leaving the router connected, If you have a test socket behind the master faceplate then plug into there if not then use the main master socket that comes into the house. You should see an improvement and if so then you need to check your internal phone wiring or dodgy extensions.

      Let us know how you get on .

      Ian
      Bt phone socket and wiring help > http://www.skyuser.co.uk/forum/cabling-faceplate-help/

      Router stats and help on understanding them > http://www.skyuser.co.uk/forum/router-stats/

     

     

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