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    Just requested upgrade to max, should I be okay?

    This is a discussion on Just requested upgrade to max, should I be okay? within the Sky Broadband help forums, part of the Sky Broadband help and support category; I was on connect but noticed the other day that I can upgrade to max which I just phoned in ...

    1. #1
      peteruk's Avatar
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      Just requested upgrade to max, should I be okay?

      I was on connect but noticed the other day that I can upgrade to max which I just phoned in and asked to do.

      ADSL Link Downstream Upstream
      Connection Speed 8128 kbps 448 kbps
      Line Attenuation 19.0 db 11.5 db
      Noise Margin 15.6 db 22.0 db
      Those are my lines stats, what speed am I looking at?

      The lady also said that it will take 3-5 days for it to happen as BT are in charge of it. Has it ever been quicker than this? She also said it was not possible to go back to Connect once I change but is it possible to downgrade to Mid if I have problems?

      Thanks


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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: Just requested upgrade to max, should I be okay?

      Without knowledge of your line condition it is impossible to say for sure but looking at your basic stats you should get somewhere around 15000kbps. If your line condition is poor you will get less than this until you can fix any problems.

    4. #3
      peteruk's Avatar
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      Re: Just requested upgrade to max, should I be okay?

      How can I find out the condition of my line?

    5. #4
      Saturday's Avatar
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      Re: Just requested upgrade to max, should I be okay?

      Detailed stats will give an indication. Use the Mognuts utility to extract them, open the cfg file in Wordpad and copy and paste into your thread.

    6. #5
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      Re: Just requested upgrade to max, should I be okay?

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 448 Kbps, Downstream rate = 8128 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 15.6 22.0
      Attn(dB): 19.0 11.5
      Pwr(dBm): 19.8 12.0
      Max(Kbps): 10592 1040
      Rate (Kbps): 8128 448
      G.dmt framing
      K: 255(0) 15
      R: 0 0
      S: 1 1
      D: 1 1
      ADSL2 framing
      MSGc: 1 1
      B: 255 15
      M: 1 1
      T: 1 1
      R: 0 0
      S: 1.0000 1.0000
      L: 2048 128
      D: 1 1
      Counters
      SF: 64847898 64847896
      SFErr: 156 142
      RS: 0 0
      RSCorr: 0 0
      RSUnCorr: 0 0

      HEC: 73 46
      OCD: 3 0
      LCD: 0 0
      Total Cells: 3953201095 0
      Data Cells: 58548417 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 88 0
      SES: 4 0
      UAS: 12 0
      Total time = 1 days 18 hours 14 min 3 sec
      SF = 64847898
      CRC = 156
      LOS = 4
      LOF = 0
      ES = 88
      Latest 1 day time = 18 hours 14 min 3 sec
      SF = 3861334
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 14 min 3 sec
      SF = 49637
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5082322
      CRC = 3
      LOS = 0
      LOF = 0
      ES = 2
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52990
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      I think that is it

    7. #6
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      Re: Just requested upgrade to max, should I be okay?

      Low line errors so your line condition is probably good.

    8. #7
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      Re: Just requested upgrade to max, should I be okay?

      I got upgraded today, not rebooted the router yet as not sure I need to?

      Stats

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 16382 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.8 13.0
      Attn(dB): 22.5 12.6
      Pwr(dBm): 0.2 12.4
      Max(Kbps): 16456 864
      Rate (Kbps): 16382 764
      G.dmt framing
      K: 47(0) 24
      R: 14 16
      S: 1 8
      D: 0 8
      ADSL2 framing
      MSGc: 58 68
      B: 46 23
      M: 1 8
      T: 11 1
      R: 14 16
      S: 0.0916 7.7037
      L: 5326 216
      D: 256 8
      Counters
      SF: 583094 583092
      SFErr: 1 1
      RS: 410498650 4956282
      RSCorr: 33544 16
      RSUnCorr: 66 0

      HEC: 1 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 363346844 16912271
      Data Cells: 11907438 819988
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 15 1
      SES: 15 0
      UAS: 45 18
      Total time = 4 hours 47 min 49 sec
      SF = 1042073
      CRC = 982
      LOS = 16
      LOF = 0
      ES = 15
      Latest 1 day time = 4 hours 47 min 49 sec
      SF = 1042073
      CRC = 982
      LOS = 16
      LOF = 0
      ES = 15
      Latest 15 minutes time = 2 min 49 sec
      SF = 10478
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 55798
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 55799
      CRC = 1
      LOS = 3
      LOF = 0
      ES = 1
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 55860
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 55799
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Does this look okay? Earlier for some reason it had PWR Download at 898!!

    9. #8
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      Re: Just requested upgrade to max, should I be okay?

      Yep still looks all Ok.

     

     

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