Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 11

    How to tell if im on Connect or LLU

    This is a discussion on How to tell if im on Connect or LLU within the Sky Broadband help forums, part of the Sky Broadband help and support category; I Signed up for Sky Connect last October as my exchange was not enabled for LLU . It became enabled ...

    1. #1
      deano_uk's Avatar
      deano_uk is offline Sky User Member
      Exchange: Wickersley
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Sep 2006
      Posts
      41
      Thanks
      0
      Thanked 0 Times in 0 Posts

      How to tell if im on Connect or LLU

      I Signed up for Sky Connect last October as my exchange was not enabled for LLU. It became enabled in December but after huge arguments with Sky they refused to move me across and left me paying 17 a month.

      I've just checked the BT website and noticed this order on my account from February.
      Order reference MPY997SL
      Placed 16 Feb 2007
      Description CHANGE
      Appointment No date yet
      Date due 16 Feb 2007
      Status Order completed
      Last update 16 Feb 2007
      Notes Your order has been completed.

      Items in this order
      Description Product name Quantity Cost Rental
      PROVIDE LLU LINE SHARE PSTN 1 0.0 0.0
      CEASE BT IPSTREAM MAX 1 0.0 0.0


      These are my router stats if that helps.

      ADSL Link Downstream Upstream
      Connection Speed 2528 kbps 448 kbps
      Line Attenuation 60.0 db 31.5 db
      Noise Margin 10.3 db 17.0 db

      I'm still being charged 17 a momnth so am I being ripped off ?


    2. Advertisement
    3. #2
      BuckleZ's Avatar
      BuckleZ is offline Sky User Member
      Exchange: Londonderry Waterside
      Broadband ISP: BT Infinity
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      Mar 2007
      Location
      Londonderry
      Posts
      229
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Hot to tell if im on Connect or LLU

      You're still on Connect (448kbps upload)
      BT Infinity

    4. #3
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: Hot to tell if im on Connect or LLU

      Deano

      That is when BT changed their terminology on their systems.

      Unfortunately you are still on Connect, try giving them a ring, or perhaps another article?

      Ged




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    5. #4
      DIRTY HARRY's Avatar
      DIRTY HARRY is offline Sky User Member
      Exchange: LCCAF
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: SkyHD box
      Join Date
      Feb 2007
      Location
      Carnforth
      Posts
      69
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Hot to tell if im on Connect or LLU

      Quote Originally Posted by BuckleZ View Post
      You're still on Connect (448kbps upload)
      i am on the MID package (LLU) and my upload is 416 kbps??

      Would it not only be higher if you were on max?

    6. #5
      PeteC's Avatar
      PeteC is offline Sky User Member
      Exchange: Sheffield
      Broadband ISP: cable
      Router:
      Sky TV:
      Join Date
      Mar 2007
      Location
      Sheffield
      Posts
      962
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Hot to tell if im on Connect or LLU

      mid is not LLU its the 17 a month version of connect. if you were on max yor upload could well be double . i think its 768k or something like that

    7. #6
      newskyBOd's Avatar
      newskyBOd Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: Hot to tell if im on Connect or LLU

      Quote Originally Posted by PeteC View Post
      mid is not LLU its the 17 a month version of connect. if you were on max yor upload could well be double . i think its 768k or something like that

      yep it is pete

    8. #7
      DIRTY HARRY's Avatar
      DIRTY HARRY is offline Sky User Member
      Exchange: LCCAF
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: SkyHD box
      Join Date
      Feb 2007
      Location
      Carnforth
      Posts
      69
      Thanks
      1
      Thanked 0 Times in 0 Posts

      Re: Hot to tell if im on Connect or LLU

      Quote Originally Posted by newskyBOd View Post
      yep it is pete

      MID is LLU i am on it i was on the connect package 17.99 but i was getting it for 5 then i have now been moved over to the MID LLU package.

      BASE,MID,MAX are all on the LLU, CONNECT is the easynet BT line which is not LLU

    9. #8
      newskyBOd's Avatar
      newskyBOd Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: Hot to tell if im on Connect or LLU

      what i ment was its 768 upload on max

      i also was on connect 17 which is the bt line your right and mid is LLU

    10. #9
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: Hot to tell if im on Connect or LLU

      Quote Originally Posted by DIRTY HARRY View Post
      i am on the MID package (LLU) and my upload is 416 kbps??

      Would it not only be higher if you were on max?
      Your upload would be up to 768 on MAX. On Mid the upload should be as you have - 416.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

    11. #10
      NewsreadeR's Avatar
      NewsreadeR is offline Site Founder
      Exchange: Marshalls Cross
      Broadband ISP: Sky Broadband Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+HD box
      Join Date
      Aug 2006
      Location
      St Helens
      Posts
      22,211
      Thanks
      108
      Thanked 373 Times in 304 Posts
      Blog Entries
      48

      Re: Hot to tell if im on Connect or LLU

      Quote Originally Posted by PeteC View Post
      mid is not LLU its the 17 a month version of connect. if you were on max yor upload could well be double . i think its 768k or something like that
      Base, Mid and Max are all LLU products, Connect is the only product Sky do on ADSLMAX.

      Max is the only product with the upload of 768.




      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

      Follow us on Twitter @skyuser

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2017. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION