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    What does this mean at BT order tracking

    This is a discussion on What does this mean at BT order tracking within the Sky Broadband help forums, part of the Sky Broadband help and support category; Originally Posted by Alan b Can you log into My Sky ? Becuase if you can check out your account ...

    1. #11
      gary g's Avatar
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      Re: What does this mean at BT order tracking

      Quote Originally Posted by Alan b View Post
      Can you log into My Sky ? Becuase if you can check out your account and it should tell you what broadband package you are on.
      Thanks Alan, it says i am on broadband Mid.

      Was hoping for a faster speed now i am on it.
      Any tweaks you can recommend?


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    3. #12
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      Re: What does this mean at BT order tracking

      ADSL Link Downstream Upstream
      Connection Speed 1920 kbps 416 kbps
      Line Attenuation 58.0 db 31.5 db
      Noise Margin 13.5 db 14.0 db

      Shows me you are on just under 2mb, try the test socket, I know its a pain, but try this and then repost your stats

      http://www.skyuser.co.uk/forum/view-master.html

      NR




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    4. #13
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      Re: What does this mean at BT order tracking

      NR Thanks for the test.
      New readings are a lot better...........

      System Up Time 120:17:57
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 97 107 0 86 940 00:01:42
      LAN 10M/100M 468773 327677 0 968 110 120:17:55
      WLAN 11M/54M 1711 0 0 0 0 120:17:45


      ADSL Link Downstream Upstream
      Connection Speed 4960 kbps 416 kbps
      Line Attenuation 57.0 db 31.5 db
      Noise Margin 8.2 db 14.0 db

      Does this mean if i buy a new faceplate like the one in your post Try your master socket for better results and wire it up, the stats i have achieved will be maintained? (it easy using a screwdriver to install it lol)
      I have gone back to original configuration, then disconnected my sky HD box, the setting downstream is now 3040kbps. 416kbps Upstream
      Last edited by gary g; 16-06-07 at 10:56 AM.

    5. #14
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      Re: What does this mean at BT order tracking

      NR

      Can you look at my last post and give any advice?

      Ta!!

    6. #15
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      Re: What does this mean at BT order tracking

      Connected at the moment at 1920kbps Downstream, 416kbps upstream
      Line Attentuation 58.0db Downstream, 31.5db Upstream
      Noise 12.8db Downstream 14.0db Upstream

      From the Master Socket

      ADSL Link Downstream Upstream
      Connection Speed 4960 kbps 416 kbps
      Line Attenuation 57.0 db 31.5 db
      Noise Margin 8.2 db 14.0 db

      Therefore you have an internal wiring problem. The first test shows you synced at 1920 or just under 2mb, whereas the second one is 4960 or 2 and a half times faster.

      If you can use the master socket I would do so, if not you need to improve your internal cabling.




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    7. #16
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      Re: What does this mean at BT order tracking

      Does this mean if i buy a new faceplate like the one in your post
      Yes and no, it may be just a case of removing the ringwire between your master socket and any extensions. It all depends on how confident you are.




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    8. #17
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      Re: What does this mean at BT order tracking

      Quote Originally Posted by NewsreadeR View Post
      Yes and no, it may be just a case of removing the ringwire between your master socket and any extensions. It all depends on how confident you are.
      NR
      I'm an Electrician by trade, so the wiring would not be a problem. Removing the ring wire appears to be the way to start?
      How do you mean "use the master socket" i thought if you were plugged straight into it your phones don't work?

    9. #18
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      Re: What does this mean at BT order tracking

      The Master socket has a front socket and a test socket, the reason being, if you unscrew the plate and plug in behind and everythings is fine, its the internal wiring that's at fault. (if just plugged into the test bit, yes you are correct any phones would not ring.)

      If you plug the router into the front faceplate (ie not the behind one) after removing your ringwire, this may read the same as the test one. If that makes sense.

      If there is no problem with your wiring, I would expect the same results from the front and the test socket of the master socket.

      Try the removal of the ringwire in the master socket and any extensions, you may just sort it out that way. afaik You only need the 2 wires in each for a modern type phone.

      Hope that makes sense.




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    10. #19
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      Re: What does this mean at BT order tracking

      Thanks NR
      I've got no problem doing that.

      If it gets to the stage where i change to a XTE-2005 faceplate, i am assuming that all the phone lines connect to that half and the internet connects to the adsl side. Does that mean i need to run a cable from the new master socket to an extension dedicated for my modem, as at the moment my master socket is in the hall and i am plugged into an extension in my back room which also has phone connected to it via a filter.

      P.S. I'll come and see you!!!!!!!!!! St.Helens is only 20 mins away LOL
      Last edited by gary g; 17-06-07 at 09:36 PM.

    11. #20
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      Re: What does this mean at BT order tracking

      It is possible to obtain extension socket faceplates similar to the Master socket ADSL face plate. If you check the wiring used for your extension you may find that it is a twisted pair cable with some spare wires. With a bit of luck, you can use a pair of these as your dedicated ADSL extension.

      Extension sockets can be found HERE . There is also a forum supported by Nation, which is dedicated to faceplate and filter help. You can have a look at it here.ADSL Nation • View forum - Filters

      Last edited by Isitme; 17-06-07 at 10:09 PM. Reason: Messed up url

     

     
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