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    Router needs rebooting

    This is a discussion on Router needs rebooting within the Sky Broadband help forums, part of the Sky Broadband help and support category; I have my router downstairs and the computer up stairs. I have to reboot every time before I use my ...

    1. #1
      Murphy's Avatar
      Murphy is offline Sky User Member
      Broadband ISP: Max
      Sky TV:
      Join Date
      Jun 2007
      Thanked 0 Times in 0 Posts

      Unhappy Router needs rebooting

      I have my router downstairs and the computer up stairs.

      I have to reboot every time before I use my computer.
      I have a wireless telephone system could this be the problem is it interfering with the signal for the router?

      I have had this problem from day one its driving me mad.

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    3. #2
      Koala5's Avatar
      Koala5 is offline Sky User Member
      Exchange: Dunstable
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
      Sky TV:
      Join Date
      Nov 2006
      Thanked 33 Times in 33 Posts

      Re: Router needs rebooting

      There are many cause's of this type of problem, including errors on the phone line and wireless issues.

      Firstly make sure uPNP is turned of on the front page of the router menu, this is a know issue. Router menu = 192.168.01 user - admin password - sky.

      If this dosen't help, extract your detailed stats from the router AFTER it has been running for a couple of hours using the proceedure below and post them here we will check your line for errors etc.

      Go to the utility web site: Sky Netgear DG834GT utility version 0.4
      Click the “Get” detailed modem stats button and click “OK”.
      Enter the router login user name and password.
      At the next screen, click the back button on your browser.
      Click the “Download” netgear.cfg button.
      What you do next depends on your operating system. On Windows XP, click the “Save” button to save the file to your hard disk. (If you click “Open”, you may find that the file association is one that doesn’t handle carriage returns the same way as the router, hence the reason for saying “Save”.)
      Open the file in WordPad (not notepad).



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