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    Tie Pair Issue?

    This is a discussion on Tie Pair Issue? within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi everyone First post on here. Ive been waiting for sky to activate me since the 21/5. Everytime I ring ...

    1. #1
      paulm07's Avatar
      paulm07 is offline Sky User Member
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      Angry Tie Pair Issue?

      Hi everyone

      First post on here.

      Ive been waiting for sky to activate me since the 21/5. Everytime I ring they say that their is a problem at the exchange, something to do with tie pairs.

      Does anyone have any idea what this is and the lenth of time it takes to sort out?

      Many thanks


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    3. #2
      Koala5's Avatar
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      Re: Tie Pair Issue?

      Could have a look here Discussion on Tie Pairs

    4. #3
      paulm07's Avatar
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      Re: Tie Pair Issue?

      Cheers mate

      just been reading all the posts, looks like a long slog!

    5. #4
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      Re: Tie Pair Issue?

      Quote Originally Posted by paulm07 View Post
      Cheers mate

      just been reading all the posts, looks like a long slog!
      I had exactly the same problem during december last year. I had subscribed to the Max package, but i was told that the tie pairs in the exchange were faulty and needed replacing. So with this, i pestered Sky BB until i got to their SRT team. These guys did the best they could and eventually got me on to BB by switching me to another set of working tie pairs at the exchange. So they can, and will if you persist enough, get you crossed over.

      Otherwise, you'll be wiating longer than the three months i had to wait.

      Hope that helps bud.

      Troop

     

     

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