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    Wired Connection to Netgear DG834GT Router

    This is a discussion on Wired Connection to Netgear DG834GT Router within the Sky Broadband help forums, part of the Sky Broadband help and support category; Hi, I have recently switched over to Sky Broadband from Orange / Wanadoo. Wireless connectivity works fine, however to access ...

    1. #1
      Access's Avatar
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      Thumbs down Wired Connection to Netgear DG834GT Router

      Hi,

      I have recently switched over to Sky Broadband from Orange / Wanadoo. Wireless connectivity works fine, however to access 'WORK' at the office I need to connect via a wired ethernet connection.

      Currently I am unable to establish a LAN connection with the router. When I check the LAN connection , I can see that multiple packets have been sent from the wired PC to the router but nothing has been received. DFHCP is switched on on the LAN settings on the router.

      This used to work ok with the Wanadoo / Orange router , and there have been no changes in the set up of the 'WORK' PC - which leads me to think that it must be some difference in the way that the Orange and Sky routers are set up.
      Once I have established the LAN connection I will then need to connect via VPN with the office.

      Has anybody else had a similar problem and can anybody offer any assistance?


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    3. #2
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      Re: Wired Connection to Netgear DG834GT Router

      Hello there,

      Sorry to hear your having problems.

      I came from Wanadoo a couple of moths ago. Whilst we was on Wanadoo, we used a Netgear DG814 router.

      The day we lost our Wanadoo connection, I just swapped the DG814, for the Sky Netgear Router and off we went. Works with Wireless or Wired. No problems what so ever. I didn't even use the Sky CD that came with the router.

      Sorry I can't help you.

      Good luck.

    4. #3
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      Re: Wired Connection to Netgear DG834GT Router

      you may have to configure your work pc at the office as it sounds like you had a vpn to your work from home on your previous provider and
      now the ip addres has changed it will almost definatly need reconfigured at your work to allow you to connect
      or you need to open the correct ports on your router
      Last edited by dixon_hill; 09-06-07 at 05:05 AM.

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      Re: Wired Connection to Netgear DG834GT Router

      Thanks for your response.

      Before I ask for my works PC to be reconfigured , I would like to try your idea of opening up some ports on the router. Can you give me any tips as to how to identify the ports that need opening and then how I can configure the router ?

      Thanks again

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      Re: Wired Connection to Netgear DG834GT Router

      Have you checked that your Internet Properties are set to 'Obtain IP Address automatically'? If your PC was set up previously using an Orange disk, it may have set your Properties up to connect to the Orange router, or the VPN software may have made the changes. If the router addresses are different, it will not now connect. This would explain why it appears to be sending but not receiving.
      Last edited by Isitme; 09-06-07 at 01:13 PM. Reason: Spelling

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      Re: Wired Connection to Netgear DG834GT Router

      Thanks for your help. I have checked and yes the TCP/IP settings are set to automatically detect the IP address.

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      Re: Wired Connection to Netgear DG834GT Router

      In that case try giving your PC an address. On the TCP/IP properties put in the following-
      IP Address 192.168.0.2
      Subnet 255.255.255.0
      Gateway 192.168.01
      Leave the rest on Auto for the moment.

      This assumes that no other PC is connected at this time. You may need to reboot the PC, then open a browser page and try to connect.

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      Re: Wired Connection to Netgear DG834GT Router

      try acsessing the router config page and under the firewall tab,click add and in that list near the bottom is vpn ports 500,1701,1723 you might try opening these and ad them as a service

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      Re: Wired Connection to Netgear DG834GT Router

      Many thanks - I added the services , but still without any success.

      Do you have any other thoughts?

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      Re: Wired Connection to Netgear DG834GT Router

      Thanks - I don't have admin rights for my work PC. I will get these on Monday and give your suggestion a try.

      Thanks again



      Quote Originally Posted by Isitme View Post
      In that case try giving your PC an address. On the TCP/IP properties put in the following-
      IP Address 192.168.0.2
      Subnet 255.255.255.0
      Gateway 192.168.01
      Leave the rest on Auto for the moment.

      This assumes that no other PC is connected at this time. You may need to reboot the PC, then open a browser page and try to connect.

     

     
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